Sales Manager- Templeton Garden Hotel in City of London

Introducing Miiro

Inspired by the Latin meaning “I wonder” or “I marvel”, Miiro encourages guests to pause, explore and experience our neighbourhoods in an authentic way.

We believe there’s a better way to travel, one that is thoughtful, personal and rooted in the local area. Our aim is simple: to create Brilliantly Considered Stays that leave our guests feeling inspired and reinvigorated.

Position Overview

Set across seven converted Victorian townhouses, Miiro Templeton Garden is an upper-upscale lifestyle property featuring 156 bedrooms, destination dining at Pippin’s, botanical cocktails at Sprout Bar, a private walled garden sanctuary, and dedicated executive meeting suites. Recognised within the prestigious MICHELIN Guide hotel selection, awarded the internationally audited Green Key eco-label certification for operational sustainability, and affiliated with Design Hotels under the global Marriott umbrella, the property combines independent design pedigree with global commercial power.

The Sales Manager leads day-to-day sales management, proactive business development, and key account management across London. This role is responsible for driving bedroom revenue across all market segments—including Corporate Negotiated, Leisure (consortia, luxury leisure travel designers, inbound DMCs), Groups, MICE, and TMCs to deliver top-line accommodation revenue and optimize market share.

Key Responsibilities1. Account Development & Outbound Prospecting

• Proactively prospect, qualify, and contract new corporate, leisure, and agency business across London, targeting key headquarters, luxury leisure agencies, and central business hubs.

• Manage and grow an established portfolio of corporate and leisure accounts, conducting regular production reviews to identify underperforming accounts and implement recovery strategies.

• Negotiate and secure volume contracts and local commercial agreements across corporate transient and high-end leisure segments.

• Conduct structured client appointments, high-impact pitches, presentations, and regular on-property showrounds to convert qualified leads.

• Actively drive bedroom revenue and room-night conversion across the entire week, balancing corporate weekday demand with leisure weekend capture.

2. RFP Strategy, Intermediary Distribution & Leisure Partnerships

• Support annual RFP activity across Cvent Transient, Lanyon, and booking platforms, ensuring accurate rate submissions and contract compliance.

• Engage with Travel Management Companies (TMCs such as Reed & Mackay, BCD Travel, AMEX GBT, and Navan) and luxury consortia networks (e.g., Virtuoso, Amex Fine Hotels + Resorts, ABC/CCRA).

• Drive the leisure segment by developing partnerships with luxury travel designers, concierge desks, and specialist inbound DMCs for high-yield leisure and cultural itineraries.

• Leverage Design Hotels commercial channels and Marriott Bonvoy business travel resources (Global Sales Organization, Market Sales Offices) to capture international corporate and transatlantic leisure bookings.

• Utilize business intelligence tools (such as Amadeus Agency360+) to monitor compset production, track intermediary booking patterns, and shift corporate and leisure market share.

3. Relationship Management & Commercial Collaboration

• Build and maintain relationships with global and domestic corporate travel managers, procurement leads, luxury travel advisors, and executive bookers.

• Expand local booker engagement through dedicated booker initiatives, establishing strong ties with executive assistants to drive direct bookings.

• Collaborate closely with Revenue Management to quote within agreed pricing guardrails, manage displacement parameters across group and transient allocations, and optimize total business mix.

• Support Director of Sales on overarching key account strategies, market segmentation planning, and hotel commercial initiatives.

• Maintain comprehensive account profiles, contact mapping, meeting notes, and pipeline stages within property sales and CRM systems, delivering timely weekly activity reports.

Candidate Profile & Experience

• Experience: 3–5 years of proactive sales management experience within London's upper-upscale lifestyle, boutique, or design-led hotel sector.

• Commercial Capability: Proven track record in B2B business development, account management, RFP handling, and intermediary distribution across both corporate transient and leisure segments.

• Network & Market Knowledge: Established commercial relationships with London-based corporate bookers, luxury leisure travel advisors, TMC desks, and inbound operators.

• Systems Proficiency: Strong working knowledge of hotel sales platforms, CRM databases, PMS tools, Cvent, and Amadeus Agency360+.

• Collaboration & Style: Commercially driven, confident supporting the Director of Sales across all market segments, and an articulate ambassador for luxury lifestyle hospitality.

• What do we offer:

  Our Sales Managerreceives excellent Company benefits:

  • A competitive salary

  • 28days paid holiday

  • Discounted hotel room rates across our hotels, for you and friends and family

  • Discounted Design hotels (Marriot)

  • Fantastic Training and Development opportunities

  • Free Meals on shift

  • Pension cover

  • Unrivalled Career Progression prospects

  • Dry Cleaning

  • Benefits in your first 3,6 & 12 months!

  • Refer a friend scheme

  • EAP Program for all Staff.

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