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For Companies At a Glance
- Tasks: Prepare and serve delicious drinks while providing top-notch customer service.
- Company: Join Miiro, a unique hotel brand focused on thoughtful travel experiences.
- Benefits: Enjoy a vibrant work environment with opportunities for personal growth.
- Other info: Perfect for those who love creativity and connecting with people.
- Why this job: Be part of a team that creates memorable moments for guests in a dynamic setting.
- Qualifications: Passion for coffee, strong communication skills, and a knack for customer service.
Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment. Our name and double vowel reminds us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations.
At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay.
Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories.
The Role
The Role: We are seeking a passionate Barista to help our team, ensuring the highest standards of product quality, customer service, and operational efficiency. This role requires a hands-on approach, creativity in menu offerings, and strong leadership skills to drive the deli’s success.
Key Job Responsibilities
- Prepare and serve drinks: Know and prepare a variety of cold and hot cafeteria beverages.
- Attend to customers: Take orders and serve drinks efficiently and with excellent customer service.
- Maintain bar cleanliness: Clean and sanitize the bar, utensils, and work surfaces.
- Process payments: Handle cash and credit cards, ensuring transactions are accurate.
- Control bar inventory: Monitor the stock of drinks and other supplies, and report replenishment needs.
- Respond to customer requests and complaints: Resolve issues quickly and effectively.
- Collaborate with the floor team: Coordinate with waiters to ensure correct order delivery.
- Report any problems, requests, conflicts, or incidents to Supervisors and Managers: Communicate any situation that requires immediate attention.
Customer Service
- Demonstrate service attributes in accordance with industry expectations and company standards to include:
- Being attentive to guests & understand and anticipate guest needs
- Accurately and promptly fulfilling guest requests
- Maintain a high level of knowledge which will enhance the guest experience
- Demonstrate a service attitude that exceeds expectations
- Take appropriate action to resolve guest complaints
- Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers
- Be able to promote the hotel products and services
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Barista- Templeton Garden employer: Miiro Hotels
Contact Detail:
Miiro Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista- Templeton Garden
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Miiro and its values. Understanding their focus on creating 'Brilliantly Considered Stays' will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your barista skills! Whether it's perfecting latte art or mastering the espresso machine, showing off your coffee-making prowess during the interview can really set you apart. Plus, it demonstrates your passion for the role!
✨Tip Number 3
Be ready to showcase your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. Miiro values excellent service, so let them know how you can contribute to that culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Miiro team. Don’t miss out on this opportunity!
We think you need these skills to ace Barista- Templeton Garden
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for coffee and customer service shine through! We want to see how excited you are about being a Barista and creating those 'Brilliantly Considered Stays' for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. We’re looking for skills that match our job description, so don’t be shy about showcasing your barista skills and any leadership roles you've had!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’d be a great fit for Miiro. Share a bit about yourself, your approach to customer service, and how you can contribute to our team. Keep it friendly and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Miiro Hotels
✨Know Your Coffee
Make sure you brush up on your coffee knowledge before the interview. Understand different brewing methods, types of beans, and how to create popular drinks. This will show your passion for the role and impress the interviewers at Miiro.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to meet a customer's needs. Miiro values a service attitude that exceeds expectations, so be ready to showcase your skills.
✨Show Your Creativity
Since the role requires creativity in menu offerings, think of unique drink ideas or seasonal specials you could suggest. Presenting your innovative side can set you apart from other candidates and align with Miiro's ethos of creating brilliantly considered stays.
✨Teamwork Makes the Dream Work
Be prepared to discuss your experience working in a team environment. Miiro looks for someone who can collaborate effectively with others, so share examples of how you've successfully worked with colleagues to enhance customer experiences.