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- Tasks: Help households save money on essential services like energy and broadband.
- Company: Established UK utilities company with a focus on customer support.
- Benefits: Flexible hours, remote work, and commission-based earnings with no cap.
- Other info: Great for balancing studies or other commitments while earning.
- Why this job: Make a real difference by simplifying bills and improving customer experiences.
- Qualifications: Strong communication skills and a willingness to learn; no prior experience needed.
The predicted salary is between 25000 - 35000 £ per year.
We are recruiting for a long-established UK utilities company. You will be supporting households in reviewing and improving their essential home services, including energy, broadband and mobile. The job focus is on helping customers reduce costs, simplify their household bills, and receive consistent, reliable support through a single provider. We operate within a regulated UK environment, with clear processes, structured systems and ongoing support for individuals joining the team.
This is a flexible, remote customer-facing role supporting households across the UK. The position involves speaking with residential customers, understanding their current home service arrangements, and helping them explore options to simplify and potentially reduce their monthly costs.
Typical responsibilities include:
- Engaging with households in a professional and consultative manner
- Reviewing existing energy, broadband and mobile arrangements
- Identifying opportunities to improve value and reduce costs
- Supporting customers through a straightforward switching process
- Maintaining a high standard of service and customer care
You will operate within a structured framework, following clear guidelines and supported processes.
Working Pattern
- Remote-based role (UK only)
- Flexible hours (full-time or part-time)
- Suitable for individuals balancing other commitments
Earnings
- This is a performance-based role, where earnings are directly linked to customer activity.
- Commission-based income structure
- No fixed cap on earnings
- Income grows with consistency, experience and customer volume
Training & Support
- Structured onboarding process
- Ongoing guidance, training and support
- Clear systems and processes to follow
- No prior experience required
Requirements
- Strong communication and interpersonal skills
- Comfortable speaking with a range of individuals
- Organised and self-motivated
- Able to work independently within a structured framework
- Willingness to learn and follow a defined process
- Laptop and Smart Phone
Previous experience in customer service, retail, field sales or telesales is helpful but not essential.
Suitable For
Individuals seeking flexible, home-based work.
Remote Sales B2C – Flexible Hours (UK - Commission-Based) in West End employer: MiiCo
Contact Detail:
MiiCo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Sales B2C – Flexible Hours (UK - Commission-Based) in West End
✨Tip Number 1
Get to know the company inside out! Research their services and values so you can chat confidently about how you can help customers simplify their bills. This shows you're genuinely interested and ready to make an impact.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of the mirror. Make sure you can explain how you’ll engage with households and help them save money in a clear, friendly way. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with others in the industry on LinkedIn or join relevant groups. You never know who might have insider tips or even a lead on a job opportunity that’s perfect for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Remote Sales B2C – Flexible Hours (UK - Commission-Based) in West End
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any customer service or sales experience you have, as this will show us you're a great fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're interested in this role and how you can help households simplify their services. Be genuine and let your personality shine through!
Showcase Your Communication Skills: Since this role involves speaking with customers, it's important to demonstrate your strong communication skills in your application. Use clear and concise language, and make sure to proofread for any errors.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at MiiCo
✨Know Your Stuff
Before the interview, make sure you understand the company and its services. Familiarise yourself with the utilities sector, especially energy, broadband, and mobile services. This will help you speak confidently about how you can assist customers in simplifying their bills and improving their home services.
✨Show Off Your Communication Skills
Since this role is all about engaging with customers, practice your communication skills. Think of examples where you've successfully helped someone or resolved an issue. Be ready to demonstrate your ability to listen actively and respond thoughtfully during the interview.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. This is a great way for them to see how you would handle real customer interactions. Prepare by thinking through common customer concerns and how you would address them, focusing on providing value and reducing costs.
✨Ask Smart Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about the training process, support systems, or how success is measured in this commission-based role. This not only shows your enthusiasm but also helps you gauge if the job is right for you.