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- Tasks: Help households save money on essential services like energy and broadband.
- Company: Established UK utilities company with a focus on customer support.
- Benefits: Flexible hours, remote work, and unlimited commission potential.
- Why this job: Make a real difference by simplifying bills and improving customer experiences.
- Qualifications: Strong communication skills and a willingness to learn.
- Other info: Perfect for those balancing studies or other commitments.
The predicted salary is between 25000 - 35000 £ per year.
We are recruiting for a long-established UK utilities company. You will be supporting households in reviewing and improving their essential home services, including energy, broadband and mobile. The job focus is on helping customers reduce costs, simplify their household bills, and receive consistent, reliable support through a single provider. We operate within a regulated UK environment, with clear processes, structured systems and ongoing support for individuals joining the team.
This is a flexible, remote customer-facing role supporting households across the UK. The position involves speaking with residential customers, understanding their current home service arrangements, and helping them explore options to simplify and potentially reduce their monthly costs.
Typical responsibilities include:
- Engaging with households in a professional and consultative manner
- Reviewing existing energy, broadband and mobile arrangements
- Identifying opportunities to improve value and reduce costs
- Supporting customers through a straightforward switching process
- Maintaining a high standard of service and customer care
You will operate within a structured framework, following clear guidelines and supported processes.
Working Pattern
- Remote-based role (UK only)
- Flexible hours (full-time or part-time)
- Suitable for individuals balancing other commitments
Earnings
- This is a performance-based role, where earnings are directly linked to customer activity.
- Commission-based income structure
- No fixed cap on earnings
- Income grows with consistency, experience and customer volume
Training & Support
- Structured onboarding process
- Ongoing guidance, training and support
- Clear systems and processes to follow
- No prior experience required
Requirements
- Strong communication and interpersonal skills
- Comfortable speaking with a range of individuals
- Organised and self-motivated
- Able to work independently within a structured framework
- Willingness to learn and follow a defined process
- Previous experience in customer service, retail, field sales or telesales is helpful but not essential.
Suitable For
- Individuals seeking flexible, home-based work
Remote Sales B2C - Flexible Hours (UK - Commission-Based) employer: MiiCo
Contact Detail:
MiiCo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Sales B2C - Flexible Hours (UK - Commission-Based)
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and the services they offer. This will help you tailor your conversations and show that you're genuinely interested in helping customers with their home services.
✨Tip Number 2
Practice your pitch! Since this role is all about engaging with customers, rehearse how you'll introduce yourself and explain how you can help them save money on their bills. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with others in the industry or similar roles on platforms like LinkedIn. You never know who might have insider tips or even a referral for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Remote Sales B2C - Flexible Hours (UK - Commission-Based)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can help households simplify their services and reduce costs!
Show Off Your Communication Skills: Since this role is all about engaging with customers, let your communication skills shine through in your written application. Use clear and friendly language to demonstrate your ability to connect with people.
Highlight Relevant Experience: Even if you don’t have direct experience in this field, think about any customer service or sales roles you've had. We love seeing how your past experiences can contribute to helping customers in this new role.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and get you started on this exciting journey!
How to prepare for a job interview at MiiCo
✨Know Your Stuff
Before the interview, make sure you understand the company and its services. Familiarise yourself with the utilities sector, especially energy, broadband, and mobile services. This will help you speak confidently about how you can assist customers in simplifying their bills.
✨Show Off Your Communication Skills
Since this role is all about engaging with customers, practice your communication skills. Think of examples where you've successfully helped someone or resolved an issue. Be ready to demonstrate your ability to connect with a variety of individuals during the interview.
✨Be Organised and Self-Motivated
Highlight your organisational skills and ability to work independently. Prepare to discuss how you manage your time and tasks, especially in a remote setting. This will show that you're ready for a flexible role and can thrive without constant supervision.
✨Embrace the Learning Mindset
Since no prior experience is required, emphasise your willingness to learn and adapt. Share any past experiences where you've quickly picked up new skills or processes. This will reassure the interviewer that you're ready to follow their structured framework and grow within the role.