At a Glance
- Tasks: Help UK households save money on essential services like energy and broadband.
- Company: Join a leading UK PLC utilities company with a supportive culture.
- Benefits: Flexible hours, remote work, performance-based earnings, and ongoing training.
- Other info: Perfect for those balancing studies or other commitments while working from home.
- Why this job: Make a real difference by helping customers simplify their bills and save costs.
- Qualifications: Strong communication skills and previous customer service experience required.
The predicted salary is between 30000 - 40000 Β£ per year.
We are recruiting for a UK PLC utilities company. You will be supporting households in reviewing and improving their essential home services, including energy, broadband and mobile. The job focus is on helping customers reduce costs, simplify their household bills, and receive consistent, reliable support through a single provider. We operate within a regulated UK environment, with clear processes, structured systems and ongoing support for individuals joining the team.
This is a flexible hours, remote work from home, customer-facing role supporting households in the UK. The position involves speaking with residential customers, understanding their current home service arrangements, and helping them explore options to reduce their costs and join us.
Typical responsibilities include:
- Engaging with households in a professional and consultative manner
- Reviewing existing energy, broadband and mobile arrangements
- Identifying opportunities to improve value, reduce homeowner costs, improve product/service
- Supporting customers through a straightforward switching process
- Maintaining a high standard of service and customer care
You will operate within a structured framework, following clear guidelines and supported processes.
Working Pattern:
- Remote-based role (UK only)
- Flexible hours (full-time or part-time)
- Suitable for individuals balancing other commitments
Earnings:
- This is a performance-based role, where earnings are directly linked to customer activity.
- Commissions-based income structure
- No fixed cap on earnings
- Income grows with consistency, experience and customer volume
- Earnings are considerable for good, consistent performance.
Training & Support:
- Structured onboarding process
- Ongoing guidance, training and support
- Clear systems and processes to follow
- No prior industry experience is required
- Prior Sales / Account Management / Customer Service experience is required
Requirements:
- Strong communication and interpersonal skills
- Comfortable speaking with a range of individuals
- Organised and self-motivated
- Able to work independently within a structured framework
- Willingness to learn and follow a defined process
- Laptop and Smart Phone
- Previous experience in customer service, retail, field sales or telesales.
Suitable For:
- Individuals seeking flexible, home-based work
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As a leading UK PLC utilities company, we pride ourselves on being an excellent employer that offers flexible, remote work opportunities tailored for individuals seeking a balance between personal commitments and professional growth. Our supportive work culture fosters continuous learning and development, with structured onboarding and ongoing training to ensure your success in helping households improve their essential services. Join us to enjoy a performance-based income structure with no cap on earnings, making this a rewarding career choice for motivated individuals.