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- Tasks: Help households save money on essential services like energy and broadband.
- Company: Established UK utilities company with a focus on customer support.
- Benefits: Flexible hours, remote work, and commission-based earnings with no cap.
- Other info: Great for balancing studies or other commitments while earning.
- Why this job: Make a real difference by simplifying bills and improving customer experiences.
- Qualifications: Strong communication skills and a willingness to learn; no prior experience needed.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting for a long-established UK utilities company. You will be supporting households in reviewing and improving their essential home services, including energy, broadband and mobile. The job focus is on helping customers reduce costs, simplify their household bills, and receive consistent, reliable support through a single provider.
We operate within a regulated UK environment, with clear processes, structured systems and ongoing support for individuals joining the team. We are recruiting for a new team, so multiple jobs available at present.
This is a flexible, remote customer-facing role supporting households across the UK. The position involves speaking with residential customers, understanding their current home service arrangements, and helping them explore options to simplify and potentially reduce their monthly costs.
Typical responsibilities include:
- Engaging with households in a professional and consultative manner
- Reviewing existing energy, broadband and mobile arrangements
- Identifying opportunities to improve value and reduce costs
- Supporting customers through a straightforward switching process
- Maintaining a high standard of service and customer care
You will operate within a structured framework, following clear guidelines and supported processes.
Working Pattern:
- Remote-based role (UK only)
- Flexible hours (full-time or part-time)
- Suitable for individuals balancing other commitments
Earnings:
- This is a performance-based role, where earnings are directly linked to customer activity.
- Commission-based income structure
- No fixed cap on earnings
- Income grows with consistency, experience and customer volume
Training & Support:
- Structured onboarding process
- Ongoing guidance, training and support
- Clear systems and processes to follow
- No prior experience required
Requirements:
- Strong communication and interpersonal skills
- Comfortable speaking with a range of individuals
- Organised and self-motivated
- Able to work independently within a structured framework
- Willingness to learn and follow a defined process
- Laptop and Smart Phone
Suitable For:
- Individuals seeking flexible, home-based work
- Previous experience in customer service, retail, field sales or telesales is helpful but not essential.
Remote Sales B2C – Flexible Hours (UK Based & Commissions) in London employer: MiiCo
Contact Detail:
MiiCo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Sales B2C – Flexible Hours (UK Based & Commissions) in London
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This will help you tailor your conversations and show that you're genuinely interested in helping customers.
✨Tip Number 2
Practice your pitch! Role-play with a friend or family member to get comfortable discussing how you can help customers save money and simplify their bills. The more confident you are, the better you'll connect with potential clients.
✨Tip Number 3
Network like a pro! Join online forums or social media groups related to utilities and customer service. Engaging with others in the field can provide valuable insights and even lead to job referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace Remote Sales B2C – Flexible Hours (UK Based & Commissions) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight any relevant experience you have in customer service or sales, and show how your skills align with what we’re looking for at StudySmarter.
Show Your Personality: We love seeing a bit of your personality shine through in your application. Don’t be afraid to let us know what makes you unique and how you can bring that to our team!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures you’re considered for the role you’re interested in!
How to prepare for a job interview at MiiCo
✨Know Your Stuff
Before the interview, make sure you understand the company and its services. Familiarise yourself with the utilities sector, especially energy, broadband, and mobile services. This will help you engage in meaningful conversations and show that you're genuinely interested in the role.
✨Practice Your Pitch
Since this role involves speaking with customers, practice your communication skills. Prepare a brief introduction about yourself and how your background aligns with the job. Role-play with a friend or family member to get comfortable with discussing household services and simplifying bills.
✨Showcase Your Skills
Highlight your strong communication and interpersonal skills during the interview. Be ready to share examples of how you've successfully engaged with customers in the past, even if it's from previous jobs in retail or customer service. This will demonstrate your ability to connect with households effectively.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the role and the company. Inquire about the training process, support systems, and what success looks like in this position. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.