At a Glance
- Tasks: Help households save money on essential services like energy and broadband.
- Company: Established UK utilities company with a focus on customer support.
- Benefits: Flexible remote hours, commission-based earnings, and ongoing training.
- Other info: Perfect for those balancing studies or other commitments.
- Why this job: Make a real difference by simplifying bills and improving customer experiences.
- Qualifications: Strong communication skills and a willingness to learn.
The predicted salary is between 25000 - 35000 £ per year.
We are recruiting for a long-established UK utilities company. You will be supporting households in reviewing and improving their essential home services, including energy, broadband and mobile. The job focus is on helping customers reduce costs, simplify their household bills, and receive consistent, reliable support through a single provider. We operate within a regulated UK environment, with clear processes, structured systems and ongoing support for individuals joining the team. We are recruiting for a new team, so multiple jobs available at present.
This is a flexible, remote customer-facing role supporting households across the UK. The position involves speaking with residential customers, understanding their current home service arrangements, and helping them explore options to simplify and potentially reduce their monthly costs.
Typical responsibilities include:
- Engaging with households in a professional and consultative manner
- Reviewing existing energy, broadband and mobile arrangements
- Identifying opportunities to improve value and reduce costs
- Supporting customers through a straightforward switching process
- Maintaining a high standard of service and customer care
You will operate within a structured framework, following clear guidelines and supported processes.
Working Pattern
- Remote-based role (UK only)
- Flexible hours (full-time or part-time)
- Suitable for individuals balancing other commitments
Earnings
- This is a performance-based role, where earnings are directly linked to customer activity.
- Commission-based income structure
- No fixed cap on earnings
- Income grows with consistency, experience and customer volume
Training & Support
- Structured onboarding process
- Ongoing guidance, training and support
- Clear systems and processes to follow
- No prior experience required
Requirements
- Strong communication and interpersonal skills
- Comfortable speaking with a range of individuals
- Organised and self-motivated
- Able to work independently within a structured framework
- Willingness to learn and follow a defined process
- Laptop and Smart Phone
Suitable For
- Individuals seeking flexible, home-based work
- Previous experience in customer service, retail, field sales or telesales is helpful but not essential.
Remote Sales B2C - Flexible Hours (UK Based & Commissions) in City of London employer: MiiCo
Contact Detail:
MiiCo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Sales B2C - Flexible Hours (UK Based & Commissions) in City of London
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This will help you tailor your conversations and show that you're genuinely interested in helping customers.
✨Tip Number 2
Practice your pitch! Role-play with a friend or family member to get comfortable discussing how you can help customers simplify their bills and save money. The more confident you are, the better you'll connect with potential clients.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or join relevant groups. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and ready to make an impact!
We think you need these skills to ace Remote Sales B2C - Flexible Hours (UK Based & Commissions) in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your communication skills and any relevant experience, even if it’s not directly in sales. We want to see how you can connect with customers!
Show Your Enthusiasm: Let your passion for helping others shine through in your application. We’re looking for individuals who genuinely care about simplifying household services and reducing costs for customers. A little enthusiasm goes a long way!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate clarity, and it shows us that you can communicate effectively, which is key in this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MiiCo
✨Know Your Stuff
Before the interview, make sure you understand the company and its services. Familiarise yourself with the utilities sector, especially energy, broadband, and mobile services. This will help you engage in meaningful conversations and show that you're genuinely interested in helping customers.
✨Practice Your Pitch
Since this role is all about communication, practice how you would explain the benefits of switching services to a customer. Role-play with a friend or family member to get comfortable with the consultative approach. The more you practise, the more natural it will feel during the interview.
✨Showcase Your Skills
Highlight your strong communication and interpersonal skills during the interview. Be ready to share examples from past experiences where you've successfully helped customers or simplified processes. This will demonstrate your ability to thrive in a customer-facing role.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the role and the company. Inquire about the training process, support systems, and how success is measured. This shows that you're proactive and serious about making a positive impact in the role.