At a Glance
- Tasks: Help households simplify their bills and reduce costs through friendly consultations.
- Company: Established UK utilities company with a focus on customer support.
- Benefits: Flexible remote hours, commission-based earnings, and ongoing training.
- Other info: Perfect for those balancing studies or other commitments.
- Why this job: Make a real difference in people's lives while earning based on your performance.
- Qualifications: Strong communication skills and a willingness to learn; no prior experience needed.
The predicted salary is between 25000 - 35000 £ per year.
We are recruiting for a long-established UK utilities company. You will be supporting households in reviewing and improving their essential home services, including energy, broadband and mobile. The job focus is on helping customers reduce costs, simplify their household bills, and receive consistent, reliable support through a single provider. We operate within a regulated UK environment, with clear processes, structured systems and ongoing support for individuals joining the team. We are recruiting for a new team, so multiple jobs available at present.
This is a flexible, remote customer-facing role supporting households across the UK. The position involves speaking with residential customers, understanding their current home service arrangements, and helping them explore options to simplify and potentially reduce their monthly costs.
Typical responsibilities include:
- Engaging with households in a professional and consultative manner
- Reviewing existing energy, broadband and mobile arrangements
- Identifying opportunities to improve value and reduce costs
- Supporting customers through a straightforward switching process
- Maintaining a high standard of service and customer care
You will operate within a structured framework, following clear guidelines and supported processes.
Working Pattern
- Remote-based role (UK only)
- Flexible hours (full-time or part-time)
- Suitable for individuals balancing other commitments
Earnings
- This is a performance-based role, where earnings are directly linked to customer activity.
- Commission-based income structure
- No fixed cap on earnings
- Income grows with consistency, experience and customer volume
Training & Support
- Structured onboarding process
- Ongoing guidance, training and support
- Clear systems and processes to follow
- No prior experience required
Requirements
- Strong communication and interpersonal skills
- Comfortable speaking with a range of individuals
- Organised and self-motivated
- Able to work independently within a structured framework
- Willingness to learn and follow a defined process
- Laptop and Smart Phone
Suitable For
- Individuals seeking flexible, home-based work
- Previous experience in customer service, retail, field sales or telesales is helpful but not essential.
Remote Sales B2C - Flexible Hours (UK Based & Commissions) in Bury employer: MiiCo
Contact Detail:
MiiCo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Sales B2C - Flexible Hours (UK Based & Commissions) in Bury
✨Tip Number 1
Get to know the company inside out! Research their services and values so you can chat confidently about how you can help customers simplify their bills. This shows you're genuinely interested and ready to make a difference.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with households, role-play conversations with friends or family. This will help you feel more comfortable and sound professional when speaking with potential customers.
✨Tip Number 3
Be proactive in your approach! Don’t just wait for opportunities to come to you. Reach out to your network, share your interest in the role, and let them know you’re looking for flexible work. You never know who might have a lead!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into this exciting opportunity.
We think you need these skills to ace Remote Sales B2C - Flexible Hours (UK Based & Commissions) in Bury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can help households simplify their services and reduce costs!
Show Off Your Communication Skills: Since this role is all about engaging with customers, let your communication skills shine through in your written application. Use clear and friendly language to demonstrate how you can connect with a range of individuals.
Highlight Your Organisational Skills: Being organised is key in this role, so don’t forget to mention any relevant experiences that showcase your ability to manage tasks independently. We love seeing candidates who can work within a structured framework while still being self-motivated!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you started on this exciting journey with us!
How to prepare for a job interview at MiiCo
✨Know Your Stuff
Before the interview, make sure you understand the company's services and how they help customers save money. Familiarise yourself with common household bills like energy and broadband, so you can speak confidently about how you can assist customers in simplifying their arrangements.
✨Show Off Your Communication Skills
Since this role is all about engaging with customers, practice your communication skills. Think of examples where you've successfully helped someone or resolved an issue. Be ready to demonstrate your ability to listen actively and respond thoughtfully during the interview.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. This is a great way for them to see how you would handle real customer interactions. Prepare by thinking through how you would approach a customer looking to switch services and what questions you might ask to identify their needs.
✨Highlight Your Flexibility
This position offers flexible hours, so be sure to mention your availability and how you can balance this role with other commitments. Show that you're organised and self-motivated, as these traits are key for remote work success.