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- Tasks: Help households simplify their bills and reduce costs through friendly consultations.
- Company: Established UK utilities company with a focus on customer support.
- Benefits: Flexible remote hours, commission-based earnings, and ongoing training.
- Other info: Perfect for those balancing studies or other commitments.
- Why this job: Make a real difference in people's lives while earning based on your performance.
- Qualifications: Strong communication skills and a willingness to learn.
The predicted salary is between 25000 - 35000 £ per year.
We are recruiting for a long-established UK utilities company. You will be supporting households in reviewing and improving their essential home services, including energy, broadband and mobile. The job focus is on helping customers reduce costs, simplify their household bills, and receive consistent, reliable support through a single provider. We operate within a regulated UK environment, with clear processes, structured systems and ongoing support for individuals joining the team. We are recruiting for a new team, so multiple jobs available at present.
This is a flexible, remote customer-facing role supporting households across the UK. The position involves speaking with residential customers, understanding their current home service arrangements, and helping them explore options to simplify and potentially reduce their monthly costs.
Typical responsibilities include:
- Engaging with households in a professional and consultative manner
- Reviewing existing energy, broadband and mobile arrangements
- Identifying opportunities to improve value and reduce costs
- Supporting customers through a straightforward switching process
- Maintaining a high standard of service and customer care
You will operate within a structured framework, following clear guidelines and supported processes.
Working Pattern
- Remote-based role (UK only)
- Flexible hours (full-time or part-time)
- Suitable for individuals balancing other commitments
Earnings
- This is a performance-based role, where earnings are directly linked to customer activity.
- Commission-based income structure
- No fixed cap on earnings
- Income grows with consistency, experience and customer volume
Training & Support
- Structured onboarding process
- Ongoing guidance, training and support
- Clear systems and processes to follow
- No prior experience required
Requirements
- Strong communication and interpersonal skills
- Comfortable speaking with a range of individuals
- Organised and self-motivated
- Able to work independently within a structured framework
- Willingness to learn and follow a defined process
- Laptop and Smart Phone
Suitable For
- Individuals seeking flexible, home-based work
- Previous experience in customer service, retail, field sales or telesales is helpful but not essential.
Remote Sales B2C - Flexible Hours (UK Based & Commissions) in Bolton employer: MiiCo
Contact Detail:
MiiCo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Sales B2C - Flexible Hours (UK Based & Commissions) in Bolton
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer base. This will help you tailor your conversations and show that you're genuinely interested in helping customers with their home services.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with households, it's crucial to sound confident and approachable. Role-play with a friend or family member to get comfortable with the kind of questions you might face.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you've helped someone save money or simplify a process. This will demonstrate your ability to add value to customers' lives.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process as smooth as possible for you, so don’t hesitate to reach out if you have any questions!
We think you need these skills to ace Remote Sales B2C - Flexible Hours (UK Based & Commissions) in Bolton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for this role. Highlight your communication skills and any relevant experience in customer service. We love seeing how you can help households simplify their bills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what makes you a great fit for this flexible, remote role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at MiiCo
✨Know Your Stuff
Before the interview, make sure you understand the company's services and how they help customers save money on their bills. Familiarise yourself with common energy, broadband, and mobile plans so you can speak confidently about them.
✨Show Off Your Communication Skills
Since this role is all about engaging with customers, practice your communication skills. Think of examples where you've successfully helped someone or resolved an issue. Be ready to demonstrate your ability to listen and respond effectively.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. This is a great way for the company to see how you handle customer interactions. Prepare by thinking through how you would approach a typical customer query or concern.
✨Highlight Your Flexibility
This job offers flexible hours, so be sure to mention your ability to adapt to different schedules. Share any experiences where you've successfully balanced multiple commitments while maintaining high performance.