At a Glance
- Tasks: Help households simplify their bills and reduce costs through friendly consultations.
- Company: Established UK utilities company with a focus on customer support.
- Benefits: Flexible remote hours, commission-based earnings, and ongoing training.
- Other info: Perfect for those balancing studies or other commitments.
- Why this job: Make a real difference in people's lives while earning based on your performance.
- Qualifications: Strong communication skills and a willingness to learn; no prior experience needed.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting for a long-established UK utilities company. You will be supporting households in reviewing and improving their essential home services, including energy, broadband and mobile. The job focus is on helping customers reduce costs, simplify their household bills, and receive consistent, reliable support through a single provider. We operate within a regulated UK environment, with clear processes, structured systems and ongoing support for individuals joining the team. We are recruiting for a new team, so multiple jobs available at present.
This is a flexible, remote customer-facing role supporting households across the UK. The position involves speaking with residential customers, understanding their current home service arrangements, and helping them explore options to simplify and potentially reduce their monthly costs.
Typical responsibilities include:
- Engaging with households in a professional and consultative manner
- Reviewing existing energy, broadband and mobile arrangements
- Identifying opportunities to improve value and reduce costs
- Supporting customers through a straightforward switching process
- Maintaining a high standard of service and customer care
You will operate within a structured framework, following clear guidelines and supported processes.
Working Pattern
- Remote-based role (UK only)
- Flexible hours (full-time or part-time)
- Suitable for individuals balancing other commitments
Earnings
- This is a performance-based role, where earnings are directly linked to customer activity.
- Commission-based income structure
- No fixed cap on earnings
- Income grows with consistency, experience and customer volume
Training & Support
- Structured onboarding process
- Ongoing guidance, training and support
- Clear systems and processes to follow
- No prior experience required
Requirements
- Strong communication and interpersonal skills
- Comfortable speaking with a range of individuals
- Organised and self-motivated
- Able to work independently within a structured framework
- Willingness to learn and follow a defined process
- Laptop and Smart Phone
Suitable For
- Individuals seeking flexible, home-based work
- Previous experience in customer service, retail, field sales or telesales is helpful but not essential.
Remote Sales B2C - Flexible Hours (UK Based & Commissions) in Altrincham employer: MiiCo
Contact Detail:
MiiCo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Sales B2C - Flexible Hours (UK Based & Commissions) in Altrincham
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer base. This will help you tailor your conversations and show that you're genuinely interested in helping customers with their home services.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with households, it's crucial to sound confident and approachable. Role-play with a friend or family member to get comfortable with the kind of questions you might face.
✨Tip Number 3
Be ready to adapt! Each customer will have different needs and concerns, so being flexible in your approach will help you connect better and find the best solutions for them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in people's lives while enjoying flexible working hours.
We think you need these skills to ace Remote Sales B2C - Flexible Hours (UK Based & Commissions) in Altrincham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your communication skills and any relevant experience, even if it’s not directly in sales. We want to see how you can bring value to our team!
Show Your Personality: Don’t be afraid to let your personality shine through in your application. We’re looking for individuals who can engage with customers in a friendly and professional manner, so show us who you are!
Follow the Guidelines: Read the job description carefully and ensure you follow any specific instructions for applying. This shows us that you can pay attention to detail and follow a structured process, which is key in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at MiiCo
✨Know Your Stuff
Before the interview, make sure you understand the company's services and how they help customers save money. Familiarise yourself with common household bills like energy and broadband, so you can speak confidently about how to improve them.
✨Practice Your Pitch
Since this role is all about communication, practice explaining complex ideas simply. Role-play with a friend or family member to get comfortable discussing how you would engage with customers and help them switch services.
✨Show Your Enthusiasm
Employers love candidates who are genuinely excited about the role. Be ready to share why you want to work in this flexible, customer-facing position and how you can contribute to helping households simplify their bills.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This shows you're engaged and interested. You might ask about the training process or how success is measured in this commission-based role.