At a Glance
- Tasks: Support care services, manage staff, and ensure quality delivery of community care.
- Company: Join the largest care company in the UK, transforming the industry with innovation.
- Benefits: 22 days holiday, wellbeing resources, discounts at major retailers, and career development opportunities.
- Other info: Dynamic role with thorough training and opportunities for further qualifications.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in care management and a passion for community support.
The predicted salary is between 33750 - 41250 £ per year.
Monday - Friday 9am - 5pm with additional on call done on a rota basis.
What we offer:
- We’re creating brighter days. Fresh challenges. Exciting opportunities.
- With a career as a Care Manager at Comfort Call and Careline every day will be different to the next.
- Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients' lives and your career.
Job Description:
The role of the Care Manager is to support the Branches and Branch Managers in the effective running of services within the Southwark Hub. You will be responsible for the first line supervision of office staff and deputise for the branch manager in their absence. You will support the branch across all functions including:
- Rosters and care coordination
- Care in the community
- Compliance
- Audit
- Payroll
- Complaints
- Reports
Responsibilities:
- Responsible for safe and legal delivery of service
- Upholding brand values in service delivery
- Implementing policies and procedures
- Managing Co-ordinator and Supervisor alongside the Registered Care Manager
- All aspects of training care staff alongside the Registered Care Manager
- Organising regular staff meetings alongside Registered Care Manager and supervisors
- Understand and work within regulator legislation, standards and regulations
- Keep full and accurate records in accordance with legal requirements
- Undertaking and monitoring of all appropriate assessments relating to new and old customers
- Planning and implementing supervisions and appraisals in accordance with guidelines alongside Registered Care Manager
- To deliver/facilitate all necessary development requirements in accordance with the needs of the service
- To ensure implementation, execution and management of quality control systems including stocks of uniforms, PPE and other office stationery
- Implementation and management of complaints procedure alongside the Registered Care Manager
- Take on-call duties as part of a team on a rota basis
- Ensuring all emergency on-call issues are dealt with effectively e.g. covering calls either directly or indirectly when care workers are sick or absent
- Recording all emergency calls and passing the information to appropriate parties
- Auditing various records
- Be available to all emergencies
Qualifications:
You will need to be an efficient, organised and an experienced care professional who is passionate about providing the best in community care, have experience in and thrive on managing a team within a health and social care environment.
Additional Information:
What you’ll get:
- Thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses.
- Support to develop your career, either within your region or the wider City & County Healthcare Group.
- Empowerment to feel proud of the impactful and meaningful work that you do.
- A benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.
We will also offer you:
- 22 Days Holiday (increasing to 25 days after 3 year’s service) plus bank holidays
- Occupational Maternity Pay & Adoption Pay
- Occupational Paternity Pay*
- Death in Service Payment*
- Occupational Sick Pay
*subject to terms and conditions and qualifying period.
Why choose us?
We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security.
Join us on our journey. MiHomecare is an Equal Opportunities Employer and part of the CCH Group.
Care Manager employer: MiHomecare Limited
MiHomecare Limited is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong focus on community impact, our supportive work culture fosters collaboration and innovation, offering ample opportunities for career development in the rewarding field of home care. Located in the heart of the UK, we provide a unique chance to make a meaningful difference in people's lives while enjoying a fulfilling work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Care Manager
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like MiHomecare Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at MiHomecare Limited.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like MiHomecare Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care Manager
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at MiHomecare Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at MiHomecare Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to MiHomecare Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at MiHomecare Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at MiHomecare Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research MiHomecare Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
