Head of Commercial in Maidstone

Migrant Help have an exciting opportunity to recruit a Head of Commercial to join our team!

Location: Home Based

Contract: Permanent

Salary: £56,000

About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged.

The Head of Commercial role: Part of the Commercial team, the Head of Commercial is a strategic and influential role at Migrant Help. You will support the review, interpretation, negotiation and agreement of commercial contracts. Supporting the full commercial lifecycle, including bidding, tendering, grants and contract management, working closely and collaboratively with internal and external stakeholders. You will be accountable for supporting the organisation's contractual framework, safeguarding its interests, and creating long-term value through effective contract management, risk mitigation and strong stakeholder engagement.

If you have demonstrable experience negotiating contracts, ensuring compliance with a successful track record in contract management, and are looking for an exciting role that makes a difference, we would love to hear from you!

Key responsibilities of our Head of Commercial:

• Contract Management

• Review commercial contracts for services, summarising key terms and conditions and risk and reward for presentation to colleagues and senior stakeholders.
• Work with organisational leads to manage contract performance, embedding clear structure to do so.
• Identify opportunities for contractual improvement that lead to cost efficiencies and/or contract compliance.
• Advise on the commercial and contractual impact of new regulations, legislation, and related development.
• Conduct contract meetings monthly, quarterly or as needed to ensure compliance with key metrics and core terms.
• Prepare and present subcontractor performance reports, driving efficiency and enhancing subcontractor performance.
• Use analytics and data to support commercial recommendations, driving change and innovation that aligns with our organisational objectives.
• Present commercial information to a range of key stakeholders to secure buy-in and engagement.

• Embed commercial standards across all contracts for services.
• Ensure commercial processes are consistently adhered to across the organisation.
• Ensure all contracts for services comply with applicable legal and governance frameworks.
• Produce and present non-compliance reports for commissioners, SLT, and Trustees, enabling informed decision-making and targeted corrective action.
• Undertake contract completion analysis and lessons learned to inform our contracting framework.
• Provide end-to-end support on major bids and tenders, from assessment to full submission preparation.
• Maintain record of all commercial agreements, so that they are documented, signed and stored centrally, with clear internal ownership and appropriate handover processes in place.

• Maintain strong working relationships with external commercial counterparts, supporting operational colleagues in effective contract management.
• Work with Business Services and Compliance teams to commission legal advice on contracts and areas of contractual risk requiring external expertise.
• Develop and maintain effective relationships with key stakeholders, acting as an organisational representative as needed.
• Promote equity, diversity and inclusion, working with the EDI team to embed these values within our contracts and monitor our effectiveness at living these values.

The experience and skills you need:

• Extensive commercial management experience working within commercial and contractual frameworks.
• Knowledge and experience of local, central and devolved government procurements.
• Excellent knowledge of practical and effective contract management throughout its lifecycle.
• A successful track record of engaging effectively with commissioners, suppliers, senior leaders and trustees.

Migrant Help is committed to safeguarding those we provide a service to; applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process. Therefore:

• This post is subject to a Disclosure and Barring Service (DBS) check.
• This post is subject to a Counter Terrorism Check (CTC); therefore applicants must:

• Be able to provide a valid passport e.g. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain.
• Be able to provide continuous UK address history for the previous 5 years.
• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment.

These are some of the benefits we offer:

• Our working week is 35 hours per week offering flexibility and work-life balance.
• Enhanced family friendly provisions.
• Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).
• Option to buy or sell up to 5 days of annual leave.
• Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.
• Wellbeing support.
• Migrant Help offers employees a non-contributory pension scheme.
• Migrant Help pays 8% worth of employee salary into the pension scheme.

Closing Date: 27 April 2026

If you are interested in becoming our new Head of Commercial, please click 'APPLY' today. We look forward to hearing from you! Your application will be assessed against the job description and person specification, which can be found via the above link; we therefore recommend you review both before you apply. We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job.

Please note this vacancy may close early depending on applications received. As part of your role, it is important you operate within Migrant Help's values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.

Migrant Help is proud to be an equal opportunities employer.