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- Tasks: Support vulnerable asylum seekers with applications and provide essential advice.
- Company: Join Migrant Help, a leading charity dedicated to supporting migrants in the UK.
- Benefits: Flexible working hours, enhanced leave, and access to employee rewards.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and experience in diverse environments.
- Other info: Opportunity for career growth in a supportive and dynamic team.
The predicted salary is between 29498 - 33590 £ per year.
Migrant Help is a leading charity established for over 60 years, delivering support and advice to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.
The Outreach Adviser is a client‑focused role within our Advice, Issue Reporting and Eligibility (AIRE) service. You will support national Asylum Services, providing telephone and face‑to‑face advice to the most vulnerable asylum seekers across the UK, ensuring compliance with Home Office standards.
Key Responsibilities:- Assist clients with applications for Asylum Support and Move‑on Services
- Signpost clients to specialised support where required
- Manage a caseload, offering appropriate support within designated timeframes
- Keep accurate, up‑to‑date case records and complete case follow‑ups within required timescales; undertake necessary administrative tasks
- Ensure work meets overall quality standards and, where possible, exceeds them in line with Government and other stakeholder contracted arrangements
- Provide advice and guidance to asylum seekers as required
- Signpost and refer clients to other services as appropriate
- Report safeguarding concerns to accommodation providers and the Home Office
- Excellent interpersonal skills and ability to communicate with diverse groups
- Experience working in a multidisciplinary and multicultural environment
- Proven ability to prioritise and work on own initiative while respecting boundaries
- Ability to work flexibly on own initiative and as part of a team as required
- Excellent computer skills, including Word, Excel and databases; particularly in making and keeping accurate and timely records
- Protecting Vulnerable Groups (PVG) check and Counter Terrorism Check (CTC) are required.
- Valid passport (10‑year full British passport, EU or non‑EU passport with indefinite leave to remain)
- Continuous UK address history for the previous 5 years
- Full employment history for the previous 3 years or suitable documentation covering any gaps
- 40‑hour working week with flexibility and work‑life balance
- Enhanced family‑friendly provisions
- Extra day annual leave per year (up to 39 days including bank holidays, pro‑rata)
- Option to buy or sell up to 5 days of annual leave
- Access to Perkbox, an employee rewards platform with over 9,000 deals, discounts, free perks, wellbeing support and recognitions
- Wellbeing support
- Non‑contributory pension scheme – Migrant Help pays 8% of salary into the pension scheme
Closing Date: 19th January 2026
Migrant Help is proud to be an equal opportunities employer. We encourage applications from disabled people, offering an interview if they meet the minimum criteria for the job.
Outreach Adviser in Glasgow employer: Migrant Help
Contact Detail:
Migrant Help Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach Adviser in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on articulating how your experience aligns with the Outreach Adviser role and the values of Migrant Help.
✨Tip Number 3
Tailor your approach! When you find a job that excites you, research the organisation and its mission. Show them you’re not just another applicant; you’re genuinely interested in making a difference in the lives of vulnerable migrants.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Migrant Help.
We think you need these skills to ace Outreach Adviser in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Outreach Adviser role. We want to see how you can contribute to our mission at Migrant Help!
Showcase Your Interpersonal Skills: Since this role involves working with diverse groups, it's crucial to demonstrate your excellent communication skills. Share examples of how you've successfully interacted with clients or colleagues in the past.
Be Organised and Detail-Oriented: As an Outreach Adviser, you'll need to manage a caseload and keep accurate records. Make sure your application reflects your ability to stay organised and meet deadlines – we love a candidate who pays attention to detail!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on board with Migrant Help!
How to prepare for a job interview at Migrant Help
✨Know Your Stuff
Familiarise yourself with Migrant Help's mission and values. Understand the role of an Outreach Adviser and how it fits into the wider context of supporting vulnerable migrants. This will help you answer questions confidently and show your genuine interest in the organisation.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your interpersonal skills, ability to work in a multicultural environment, and your organisational skills. Think of specific situations where you successfully managed a caseload or provided support to clients, as these will resonate well with the interviewers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the role, team dynamics, or the challenges faced by the Outreach team. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
✨Be Yourself
Authenticity goes a long way. Be honest about your experiences and what you can bring to the table. The interviewers are looking for someone who aligns with their values and can connect with clients, so let your personality shine through!
