Head of Commercial in Dover, Kent

Head of Commercial in Dover, Kent

Dover +1 Full-Time 56000 - 56000 £ / year (est.) No home office possible
Migrant Help

At a Glance

  • Tasks: Lead commercial strategies and manage contracts to drive positive change for vulnerable communities.
  • Company: Join Migrant Help, a leading charity dedicated to supporting displaced individuals across the UK.
  • Benefits: Flexible working hours, generous leave, employee discounts, and a strong pension scheme.
  • Why this job: Make a real difference while developing your career in a supportive and inclusive environment.
  • Qualifications: Extensive experience in commercial management and contract negotiation required.
  • Other info: Embrace a culture of diversity and equality while enjoying excellent career growth opportunities.

The predicted salary is between 56000 - 56000 £ per year.

Migrant Help have an exciting opportunity to recruit a Head of Commercial to join our team!

Location: Home Based

Contract: Permanent

Salary: £56,000

About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn't matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

The Head of Commercial role: Part of the Commercial team, the Head of Commercial is a strategic and influential role at Migrant Help. You will support the review, interpretation, negotiation and agreement of commercial contracts. Supporting the full commercial lifecycle, including bidding, tendering, grants and contract management, working closely and collaboratively with internal and external stakeholders. You will be accountable for supporting the organisation's contractual framework, safeguarding its interests, and creating long-term value through effective contract management, risk mitigation and strong stakeholder engagement.

If you have demonstrable experience negotiating contracts, ensuring compliance with a successful track record in contract management, and are looking for an exciting role that makes a difference, we'd love to hear from you!

Key responsibilities of our Head of Commercial:

  • Contract Management
  • Review commercial contracts for services, summarising key terms and conditions and risk and reward for presentation to colleagues and senior stakeholders
  • Work with organisational leads to manage contract performance, embedding clear structure to do so
  • Identify opportunities for contractual improvement that lead to cost efficiencies and/or contract compliance
  • Advise on the commercial and contractual impact of new regulations, legislation, and related development
  • Conduct contract meetings monthly, quarterly or as needed to ensure compliance with key metrics and core terms
  • Prepare and present subcontractor performance reports, driving efficiency and enhancing subcontractor performance
  • Use analytics and data to support commercial recommendations, driving change and innovation that aligns with our organisational objectives
  • Present commercial information to a range of key stakeholders to secure buy-in and engagement
  • Contract Compliance
  • Embed commercial standards across all contracts for services
  • Ensure commercial processes are consistently adhered to across the organisation
  • Ensure all contracts for services comply with applicable legal and governance frameworks
  • Produce and present non-compliance reports for commissioners, SLT, and Trustees, enabling informed decision-making and targeted corrective action
  • Undertake contract completion analysis and lessons learned to inform our contracting framework
  • Provide end-to-end support on major bids and tenders, from assessment to full submission preparation
  • Maintaining record of all commercial agreements, so that they are documented, signed and stored centrally, with clear internal ownership and appropriate handover processes in place
  • Engagement
  • Maintain strong working relationships with external commercial counterparts, supporting operational colleagues in effective contract management.
  • Work with Business Services and Compliance teams to commission legal advice on contracts and areas of contractual risk requiring external expertise
  • Develop and maintain effective relationships with key stakeholders, acting as an organisational representative as needed
  • Promote equity, diversity and inclusion, working with the EDI team to embed these values within our contracts and monitor our effectiveness at living these values.

The experience and skills you need:

  • Extensive commercial management experience working within commercial and contractual frameworks
  • Knowledge and experience of local, central and devolved government procurements
  • Excellent knowledge of practical and effective contract management throughout its lifecycle
  • A successful track record of engaging effectively with commissioners, suppliers, senior leaders and trustees

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:

  • This post is subject to a Disclosure and Barring Service (DBS) check
  • This post is subject to a Counter Terrorism Check (CTC) therefore applicants must:
  • Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain
  • Be able to provide continuous UK address history for the previous 5 years
  • Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

These are some of the benefits we offer:

  • Our working week is 35 hours per week offering flexibility and work life balance
  • Enhanced family friendly provisions
  • Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).
  • Option to buy or sell up to 5 days of annual leave
  • Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.
  • Wellbeing support.
  • Migrant Help offers employees a non-contributory pension scheme. Migrant Help pays 8% worth of employee salary into the pension scheme.

Closing Date: 27 April 2026

If you are interested in becoming our new Head of Commercial, please click 'APPLY' today. We look forward to hearing from you! Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply.

We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job.

Please note this vacancy may close early depending on applications received.

As part of your role, it is important you operate within Migrant Help's values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.

Migrant Help is proud to be an equal opportunities employer.

Locations

Dover Kent

Head of Commercial in Dover, Kent employer: Migrant Help

Migrant Help is an exceptional employer that champions a culture of equality, diversity, and inclusion, making it a welcoming environment for all. With a commitment to employee wellbeing, we offer flexible working hours, generous annual leave, and a robust pension scheme, alongside opportunities for professional growth within a meaningful role that directly impacts vulnerable communities. Join us in our mission to create a global society that protects and empowers those affected by displacement and exploitation.
Migrant Help

Contact Detail:

Migrant Help Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Commercial in Dover, Kent

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Head of Commercial role. You never know who might have the inside scoop on an opportunity!

✨Tip Number 2

Prepare for interviews by researching Migrant Help thoroughly. Understand their mission, values, and recent projects. This will not only help you answer questions but also show your genuine interest in making a difference with them.

✨Tip Number 3

Practice your negotiation skills! As a Head of Commercial, you’ll need to demonstrate your ability to negotiate contracts effectively. Role-play scenarios with friends or mentors to build confidence and refine your approach.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Migrant Help!

We think you need these skills to ace Head of Commercial in Dover, Kent

Contract Management
Negotiation Skills
Stakeholder Engagement
Risk Mitigation
Data Analysis
Compliance Knowledge
Procurement Experience
Communication Skills
Analytical Skills
Project Management
Relationship Building
Understanding of Legal Frameworks
Bidding and Tendering
Problem-Solving Skills

Some tips for your application 🫡

Know the Role Inside Out: Before you start writing, make sure you really understand what the Head of Commercial role is all about. Dive into the job description and highlight key responsibilities and skills. This will help you tailor your application to show how you fit the bill!

Showcase Your Experience: When you're putting together your application, don’t just list your past jobs. Instead, focus on specific experiences that relate to contract management and stakeholder engagement. Use examples that demonstrate your success in these areas to really stand out.

Be Authentic: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for the role and how it aligns with our values at Migrant Help. Authenticity can make a huge difference!

Apply Through Our Website: Make sure you apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need to make your application as strong as possible!

How to prepare for a job interview at Migrant Help

✨Know Your Stuff

Before the interview, dive deep into Migrant Help's mission and values. Understand their approach to commercial contracts and how they support vulnerable people. This will help you align your answers with their goals and show that you're genuinely interested in making a difference.

✨Showcase Your Experience

Prepare specific examples from your past roles where you've successfully managed contracts or improved compliance. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will demonstrate your expertise and how it can benefit Migrant Help.

✨Engage with Stakeholders

Since the role involves working closely with various stakeholders, think of ways you've built strong relationships in previous positions. Be ready to discuss how you would engage with commissioners, suppliers, and internal teams to ensure effective contract management.

✨Ask Thoughtful Questions

At the end of the interview, have a few insightful questions prepared. Ask about their current challenges in contract management or how they measure success in this role. This shows your interest and helps you gauge if the organisation is the right fit for you.

Head of Commercial in Dover, Kent
Migrant Help
Location: Dover

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