Contract Administrator

Migrant Help are currently looking for a Contract Administrator to join their team based in Dover (Hybrid working). You will join us on a full time, fixed term contract until 22 December 2025. In return, you will receive a competitive salary of £24,603 – Increasing to £27,700 following the successful completion of a 6 months probation period. About us:  Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.  At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity. We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.  The Contract Administrator role: Part of the Modern Slavery Victim Care (MSVC) team, the Contract Administrator is an exciting and fulfilling role at Migrant Help. You will provide a high-quality professional administration support. You will be a key point of contact within the administrative team and for MSVC Advisers, providing professional assistance whilst adhering to organisational and contractual processes and procedures. You will need to re-prioritise your work as necessary, providing assistance to the MSVC Administration Manager to ensure administrative processes and procedures are efficient, professional and consistent at all times If you have demonstrable administrative experience with effective communication skills, and are looking for an exciting role that makes a difference, we’d love to hear from you! Key responsibilities of our Contract Administrator: First line of support for MSVC Advisers with regards to all administrative processes and procedures required under the MSVC Contract Ensure that all contractual finance data and invoice recording systems are kept up to-date, accurate and consistent with the Quality Management Framework Responsible for making payments to Service Users and updating individual records Create reports, process guidance, presentations, data recording and reporting templates, collate data sets and statistical information, and any other service data as required Arrange meetings and ensure accurate minutes are taken and distributed in a timely fashion Assist with the running of monthly Administrative Workshops for MSVC Advisers to maintain consistent, quality standards of work under the Contract Work in close partnership with other members of the MSVC team and other Migrant Help departments to promote collaborative working Responsible for answering incoming calls and emails to the Organisation and redirecting as appropria Responsible for Reception meet and greet and referral to the appropriate staff member Participate in the Accommodation On- Call rota after completing an initial probation period Skills and experience we are looking for in our Contract Administrator: Previous experience working with administrative functions within an office environment Excellent administrative and organization skills, with meticulous attention to detail Previous experience of working in a client focused environment, providing face to face customer services to clients and visitors Knowledge and working experience of Data Protection and client confidentiality – legislation and practice These are some of the benefits we offer: Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata) Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions Wellbeing support Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme Closing Date: 24th March 2025 If you are interested in becoming our new Contract Administrator, please click 'APPLY' today. We look forward to hearing from you