Client Adviser

Client Adviser

Paisley Full-Time 29498 - 33590 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients with advice and guidance on their rights and services.
  • Company: Migrant Help is a leading charity dedicated to supporting migrants in the UK.
  • Benefits: Enjoy a competitive salary, potential for extension, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while working in a compassionate team.
  • Qualifications: No specific qualifications required; passion for helping others is key.
  • Other info: Full-time role with potential for permanent position after probation.

The predicted salary is between 29498 - 33590 £ per year.

Migrant Help are currently looking for a Client Adviser to join their team based in Liverpool. You will join us on a full-time, fixed term until 31 March 2026 (with potential to be extended or made permanent). In return, you will receive a competitive salary of £29,498 - Increasing to £33,590 following successful completion of a 6 months probation period.

About us: Migrant Help is a leading charity.

Client Adviser employer: Migrant Help ?

Migrant Help is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. As a Client Adviser in Liverpool, you will have the opportunity to make a meaningful impact in the lives of migrants while enjoying competitive salaries and potential for career advancement within a dedicated team committed to social change.
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Contact Detail:

Migrant Help ? Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Adviser

✨Tip Number 1

Familiarise yourself with the mission and values of Migrant Help. Understanding their commitment to supporting migrants will help you align your responses during interviews and demonstrate your passion for the role.

✨Tip Number 2

Network with current or former employees of Migrant Help on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific challenges faced by Client Advisers, which can help you prepare better.

✨Tip Number 3

Prepare for situational interview questions that may focus on conflict resolution and empathy. As a Client Adviser, you'll need to demonstrate your ability to handle sensitive situations with care and professionalism.

✨Tip Number 4

Research local resources and support services available to migrants in Liverpool. Being knowledgeable about these services will show your commitment to helping clients and your understanding of the community's needs.

We think you need these skills to ace Client Adviser

Empathy
Active Listening
Cultural Awareness
Communication Skills
Problem-Solving Skills
Case Management
Knowledge of Immigration Law
Report Writing
Interpersonal Skills
Teamwork
Time Management
Conflict Resolution
Adaptability
Client Relationship Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Client Adviser position. Tailor your application to highlight how your skills and experiences align with what Migrant Help is looking for.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and achievements. Use bullet points for clarity and focus on quantifiable results where possible to demonstrate your impact in previous roles.

Write a Strong Cover Letter: Your cover letter should complement your CV by providing more context about your motivation for applying and how you can contribute to Migrant Help. Be specific about why you want to work with them and how your background makes you a suitable candidate.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for a Client Adviser role.

How to prepare for a job interview at Migrant Help ?

✨Understand the Organisation's Mission

Before your interview, take some time to research Migrant Help's mission and values. Understanding their commitment to supporting migrants will help you align your answers with their goals and demonstrate your genuine interest in the role.

✨Prepare for Scenario-Based Questions

As a Client Adviser, you'll likely face scenario-based questions during the interview. Think about past experiences where you've successfully resolved client issues or provided support, and be ready to share these examples to showcase your problem-solving skills.

✨Show Empathy and Cultural Awareness

In this role, you'll be working with diverse clients from various backgrounds. Highlight your ability to empathise and communicate effectively with people from different cultures. Share any relevant experiences that demonstrate your cultural sensitivity.

✨Ask Insightful Questions

At the end of the interview, be prepared to ask thoughtful questions about the role and the organisation. This shows your enthusiasm and helps you gauge if the position is the right fit for you. Consider asking about team dynamics or future projects.

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