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- Tasks: Manage customer orders and inquiries, ensuring top-notch service and support for the sales team.
- Company: Join Miers Construction Products, a leading supplier in the construction industry.
- Benefits: Enjoy a competitive salary, 25 days holiday, and great work-life balance.
- Other info: Dynamic work environment with opportunities for training and career growth.
- Why this job: Be at the heart of operations and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Miers Construction Products (Part of the SIG Group) is a leading supplier of specialist building materials to trade customers across Europe with strong positions in its core markets as a specialist distributor of Construction Accessories. We are currently looking to recruit an Internal Sales Executive who will be at the heartbeat of our operations and act as a custodian of our great customer service.
What you'll bring:
- Ensure all orders received are entered into the SAP system accurately.
- Efficiently deal with telephone and email enquiries and orders, to give our customers the level of service that is expected from Miers Construction Products.
- Ensure all quotations are followed up when necessary.
- Ensure that all customer complaints, issues and queries reach an appropriate conclusion and that the Management are advised of all issues.
- Follow all of the internal procedures set.
- Support the external sales team to develop new sales and customers.
- Ensure that the sales team (both internal and external) are kept informed of any developments relating to their accounts.
- Maintain an agreed level of proâactive telephone contact with both existing and prospective customers.
- Proâactively seek new business by targeting a combination of Miers Construction Product's existing customer base and prospective customers.
- Undertake any additional tasks as requested by their line manager or any other members of the Senior Management team.
- Coâoperate with changes and undergo training as the Company directs.
What we offer:
- Great salary with annual pay award and staff recognition schemes.
- Great work life balance, with sociable driving hours.
- 25 days holiday + 8 bank holidays. Company closed during Christmas period.
- Company funded CPC renewals, HIAB and Moffett training.
- A great pension, with SIG contributing up to 7.5% and up to 4x life insurance.
- Money saving with retail discounts via colleague portal.
- Share Incentive Scheme.
SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.
Due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised closing date. Once a vacancy has closed, we are unfortunately unable to consider additional applications â we therefore encourage you to apply as soon as possible to avoid disappointment.
Internal Sales Executive employer: Miers Construction Products Ltd
Contact Detail:
Miers Construction Products Ltd Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Internal Sales Executive
â¨Tip Number 1
Get to know the company inside out! Research Miers Construction Products and understand their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
â¨Tip Number 2
Practice your phone skills! Since you'll be dealing with telephone enquiries, make sure youâre comfortable speaking clearly and confidently. Role-play with a friend or family member to get the hang of handling different types of customer interactions.
â¨Tip Number 3
Follow up like a pro! After any interviews or networking chats, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, itâs a great chance to reiterate why youâd be a perfect fit for the Internal Sales Executive role.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre proactive and keen on joining the Miers Construction Products team.
We think you need these skills to ace Internal Sales Executive
Some tips for your application đŤĄ
Show Your Customer Service Skills: As an Internal Sales Executive, you'll be the heartbeat of our operations. Make sure to highlight your experience in providing top-notch customer service in your application. We want to see how youâve gone above and beyond for customers in the past!
Be Detail-Oriented: Accuracy is key when entering orders into the SAP system. In your written application, mention any experience you have with data entry or managing orders. We love candidates who pay attention to detail and can keep things running smoothly!
Demonstrate Proactivity: Weâre looking for someone who doesnât just wait for things to happen but actively seeks out new business opportunities. Share examples of how you've proactively engaged with customers or followed up on leads in your application.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. Itâs the best way for us to see your enthusiasm and ensure youâre considered for the role. Donât miss out!
How to prepare for a job interview at Miers Construction Products Ltd
â¨Know Your Stuff
Familiarise yourself with Miers Construction Products and their offerings. Understand the role of an Internal Sales Executive and how it fits into the companyâs operations. This will help you answer questions confidently and show your genuine interest in the position.
â¨Showcase Your Customer Service Skills
Since customer service is at the heart of this role, prepare examples from your past experiences where youâve successfully handled customer enquiries or complaints. Highlight your ability to resolve issues efficiently and maintain a positive relationship with clients.
â¨Be Ready for Role-Specific Questions
Expect questions about order processing, using systems like SAP, and how you would handle specific sales scenarios. Brush up on your knowledge of sales processes and be prepared to discuss how you would support both internal and external sales teams.
â¨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the tools they use for sales tracking, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.