About the RoleAs an Assistant Store Manager, you will play a key role in delivering a premium customer experience while supporting the day-to-day operation of a Miele Experience Centre. You will work closely with the Store Manager to drive sales performance, develop team capability and ensure every customer receives a best-in-class brand experience.This is an exciting opportunity for an experienced retail professional who enjoys leading by example, developing people and creating an environment where customers can experience the quality and innovation of Miele products first - hand.At Miele, we strive to make our workplace and culture as future proof as our world-renowned products. Join a business that has continued to evolve since 1899 and help us live our philosophy of being “Immer Besser” - forever better.Your ResponsibilitiesIn close collaboration with the Store Manager, support the delivery of sales, customer experience and operational objectives across the Experience CentreThrough coaching, guidance and leadership, contribute to the development and performance of the sales team while creating a positive and engaging working environmentIn partnership with customers and colleagues, deliver a premium brand experience and build long-term relationships that encourage loyalty and repeat businessBy monitoring store standards, displays and customer service levels, ensure the Experience Centre consistently reflects the quality and values of the Miele brandIn support of daily store operations, assist with rota planning, administration, stock management and compliance activities to ensure the smooth running of the Experience CentreThrough effective communication and problem solving, manage customer enquiries and resolve issues promptly while maintaining high levels of customer satisfactionIn the absence of the Store Manager, take responsibility for leading the Experience Centre and ensuring business priorities and performance targets are achievedWhat We Are Looking ForProven experience in a retail management or supervisory role, with a strong track record of delivering sales results and customer service excellenceExperience leading, coaching and developing team members to achieve individual and team objectivesStrong commercial awareness with the ability to drive sales performance, manage priorities and support operational efficiencyExcellent communication, organisation and relationship-building skills, with the confidence to engage with customers, colleagues and stakeholders at all levelsA proactive and adaptable approach, with the ability to perform effectively in a fast-paced retail environment and embrace new challengesWhat We OfferCompetitive salary of up to £36,000 a nd performance-related bonus opportunit y of up to 2 monthsExtensive discounts on Miele products for yourself, family and friendsAccess to health and wellbeing benefits, including health cash plans and eye care supportOngoing training and development opportunities to support your career progressionAdditional benefits including recognition schemes, financial wellbeing support and employee assistance programmesAdditional InformationThis is a full-time permanent position within our Wigmore - London Experience Centre.We welcome applications from people of all backgrounds and remain committed to creating an inclusive workplace where everyone can thrive. #J-18808-Ljbffr
Assistant Manager in Street employer: Miele
Miele is an exceptional employer that prioritises quality and continuous improvement, fostering a collaborative work culture where employees are empowered to take responsibility and drive performance. As a Retail Area Manager, you will benefit from a competitive salary, performance-related bonuses, and extensive discounts on Miele products, all while working in a supportive environment that values personal and professional growth. With a commitment to inclusivity and a focus on employee development, Miele offers a unique opportunity to be part of a team that has been evolving since 1899, ensuring a rewarding career in the retail sector.
