At a Glance
- Tasks: Engage with clients, provide tailored quotes, and deliver memorable product demonstrations.
- Company: Join Miele, a brand known for quality design and innovation in lifestyle appliances.
- Benefits: Enjoy a competitive salary, 33 days holiday, lunch allowance, and performance bonuses.
- Why this job: Be part of a respectful, inclusive culture while developing long-term client relationships.
- Qualifications: Previous experience in sales or customer-facing roles is preferred; confidence and IT literacy are essential.
- Other info: Weekend work is required on a rota basis; this role offers great career progression opportunities.
The predicted salary is between 22000 - 29000 £ per year.
We are looking for a Full time Sales Consultant to join the team at our elegant Miele Experience Centre in the Crescent Arcade, Solihull. Miele Experience Centres are different to normal retail stores, with lower footfall but higher value customer transactions. We strive to provide a premium experience for every consumer, whether they are kitting out an entire new kitchen or dropping in to buy some replacement detergents for their washing machine.
In this role you will be reporting to the Store Manager. You will be a natural salesperson, confident and capable when hosting clients, providing detailed quotes to fit their needs and delivering memorable instore demonstrations. You will bring an ability to form relationships with clients and manage a longer sales process that could incorporate multiple visits and discussions.
Ideally, we are looking for sales consultants who have previous experience in lifestyle sales or delivering bespoke solutions in a store environment. Working as a team, you will strive to hit sales targets for both yourself and the team. Our customers are loyal and inquisitive; you will be required to demonstrate multiple communication styles across telephone, face to face and written. You'll be confident and professional with the ability to respond effectively to quotations and queries.
You will bring previous experience of working in a customer facing role and can demonstrate credibility and confidence in what is required. Most importantly, you will bring the passion and pride that matches the brand with the ability to effectively multi-task. You should be IT literate with the ability to adapt to systems and processes and work well as a team to achieve great results.
The Miele brand is synonymous with quality design and innovation. In the store, we will consult and advise on the selection of the finest lifestyle appliances for our clients to use in their homes. Delivering memorable demonstrations, bespoke consultations and exceptional customer service, our Experience Centres forge the link between Kitchen Dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network.
What can we offer you? We are looking for someone who is keen to develop long term relationships, grow the customer base and develop a career with us. This is a full time position (including weekends) with a salary of £25,658 per annum, 33 days holiday (including bank holiday allowance of 8 days), a lunch allowance and a 37.5 hour working week. Please be aware this role involves weekend working on a rota basis.
We offer a performance related bonus scheme as well as a comprehensive benefits package which covers health and wellbeing, incentives for sales instore and recognition awards for exceptional performance and displaying our culture and values. We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.
Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 450 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation. If you impress with your ability and can bring energy and commitment to the team, this could be the place for you. If you want to join us on our quest for 'Immer Besser' and further your career, apply now.
Sales Consultant employer: Miele
Contact Detail:
Miele Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with the Miele brand and its products. Understanding the unique selling points of Miele appliances will help you engage confidently with customers and demonstrate your expertise during interactions.
✨Tip Number 2
Practice your communication skills in various scenarios. Since you'll be dealing with different customer needs, being able to adapt your communication style will be crucial in building relationships and closing sales.
✨Tip Number 3
Showcase your previous experience in lifestyle sales or bespoke solutions during your interview. Be ready to share specific examples of how you've successfully managed longer sales processes and built rapport with clients.
✨Tip Number 4
Demonstrate your passion for customer service. Miele values exceptional service, so be prepared to discuss how you've gone above and beyond for customers in past roles, highlighting your commitment to creating memorable experiences.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in lifestyle or bespoke solutions. Emphasise any customer-facing roles and your ability to build relationships with clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Miele brand and your understanding of their premium customer service ethos. Mention specific examples of how you've successfully managed long sales processes or delivered exceptional customer experiences.
Showcase Communication Skills: In your application, demonstrate your ability to communicate effectively across different platforms. Provide examples of how you've adapted your communication style to suit various customer needs, whether face-to-face, over the phone, or in writing.
Highlight Teamwork and Target Achievement: Discuss your experience working as part of a team to achieve sales targets. Include any specific achievements or contributions you made that helped your team succeed, as this aligns with the collaborative culture at Miele.
How to prepare for a job interview at Miele
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales roles, especially in lifestyle sales or bespoke solutions. Highlight specific examples where you successfully managed long sales processes and built relationships with clients.
✨Demonstrate Product Knowledge
Familiarise yourself with Miele's product range and be ready to discuss how these products can meet customer needs. Showing that you understand the quality and innovation behind the brand will impress your interviewers.
✨Practice Your Communication Skills
Since the role requires various communication styles, practice articulating your thoughts clearly and confidently. Prepare to demonstrate how you would handle client queries and provide detailed quotes during the interview.
✨Emphasise Teamwork and Collaboration
Miele values a team-oriented approach, so be sure to share examples of how you've worked effectively within a team to achieve sales targets. Highlight your ability to support colleagues while also striving for personal success.