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- Tasks: Engage with clients, deliver product demonstrations, and provide exceptional customer service.
- Company: Join Miele, a luxury brand known for quality design and innovation in lifestyle appliances.
- Benefits: Enjoy a competitive salary, 25 days holiday, lunch allowance, and a supportive team culture.
- Why this job: Be part of a unique retail experience in an elegant environment, fostering personal connections with clients.
- Qualifications: Previous experience in luxury sales or customer-facing roles is preferred; confidence and passion are key.
- Other info: This is a permanent full-time role with opportunities for career progression within Miele.
The predicted salary is between 24000 - 42000 £ per year.
We are looking for a full-time Sales Consultant to join our new Miele Experience Centre, in the heart of Mayfair. The Miele brand is synonymous with quality design & innovation, and, in our new elegantly designed store in Mayfair, we will curate a handpicked selection of the finest luxury lifestyle appliances for our clientele to use in their homes.
Delivering memorable demonstrations, bespoke consultations & exceptional customer service, our Experience Centres forge the link between Kitchen Dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network. Miele Experience Centres are different from normal retail stores, with lower footfall but higher value customer transactions. The space is designed to host both clientele and brand partners to enjoy a luxurious and intimate environment where they can explore our collection at their own pace, ensuring a personalised shopping experience.
From the elegant interior design to the carefully curated displays, every detail has been thoughtfully considered to elevate the lifestyle experience. In this role you will be reporting to the Store Manager, and you will be a natural salesperson, confident and capable when hosting clients and delivering memorable in-store demonstrations. You will bring an ability to form relationships with local businesses and high net worth individuals.
Ideally, we are looking for sales consultants who have previous experience in luxury clienteling or delivering bespoke solutions. Working as a team, you will strive to hit sales targets for both yourself and the team. Our customers are loyal and inquisitive; you will be required to demonstrate multiple communication styles across telephone, face to face, and written. You'll be confident and professional with the ability to respond effectively to quotations and queries.
You will bring previous experience of working in a customer-facing role and can demonstrate credibility and confidence in what is required. Most importantly, you will bring the passion and pride that matches the brand with the ability to effectively multi-task. You should be IT literate with the ability to adapt to systems and processes and work well as a team to achieve great results.
What can we offer you? We offer up to £30,000 OTE per annum (inclusive of London Weighting) plus allowances and bonus, 25 days holiday plus bank holidays, a 37.5 hour working week, and a lunch allowance, plus an evolving pay and benefits package. We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.
Miele has a respectful, positive, and inclusive culture, and working for Miele GB is exciting and rewarding. We employ approximately 350 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation. If you impress with your ability and can bring energy and commitment to the team, this could be the place for you. If you want to join us on our quest for Immer Besser and further your career, apply now.
Please apply and complete the screening questions. This is a permanent full-time role.
Find out more about working at Miele in retail.
Luxury Sales Consultant in Central London employer: Miele
Contact Detail:
Miele Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Sales Consultant in Central London
✨Tip Number 1
Familiarise yourself with the Miele brand and its product range. Understanding the luxury appliances and their unique features will help you engage confidently with clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the luxury retail sector. Attend events or join online forums where you can connect with professionals in the industry. Building relationships can lead to valuable insights and potential referrals for the role.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you provided exceptional service, especially in high-end environments, as this will resonate well with the hiring team.
✨Tip Number 4
Demonstrate your passion for luxury sales during the interview. Share your enthusiasm for creating memorable customer experiences and how you can contribute to the intimate and personalised shopping atmosphere at the Miele Experience Centre.
We think you need these skills to ace Luxury Sales Consultant in Central London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury sales and customer service. Emphasise any previous roles where you demonstrated your ability to engage with high net worth individuals and deliver bespoke solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Miele brand and your understanding of luxury retail. Mention specific examples of how you've successfully met sales targets or provided exceptional customer experiences in the past.
Showcase Communication Skills: In your application, highlight your ability to communicate effectively across different platforms. Provide examples of how you've adapted your communication style to suit various clients, whether face-to-face, over the phone, or in writing.
Demonstrate Team Spirit: Mention any experiences where you've worked collaboratively within a team to achieve sales goals. This role values teamwork, so showing that you can contribute positively to a team dynamic will strengthen your application.
How to prepare for a job interview at Miele
✨Showcase Your Luxury Sales Experience
Make sure to highlight any previous experience you have in luxury sales or clienteling. Be prepared to discuss specific examples of how you've successfully engaged high net worth individuals and delivered bespoke solutions.
✨Demonstrate Your Communication Skills
Since the role requires various communication styles, practice articulating your thoughts clearly and confidently. Prepare to showcase your ability to adapt your communication for different audiences, whether face-to-face, over the phone, or in writing.
✨Emphasise Teamwork and Collaboration
The job involves working closely with a team to hit sales targets. Be ready to share examples of how you've successfully collaborated with colleagues in the past and how you can contribute to a positive team environment.
✨Express Your Passion for the Brand
Miele values passion and pride in their brand. Research the company and its products thoroughly, and be prepared to discuss why you are excited about the opportunity to work with Miele and how you align with their values of quality and innovation.
