Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Field Service Technician, solving challenges with premium kitchen appliances daily.
- Company: Miele is a world leader in premium domestic and commercial appliances, committed to quality and customer experience.
- Benefits: Enjoy a competitive salary, performance bonuses, wellness schemes, and substantial discounts on products.
- Why this job: Be part of an award-winning service team that values innovation, collaboration, and personal development.
- Qualifications: Technical experience in electronics or white goods is preferred, but full training is provided.
- Other info: Flexible working environment with opportunities for career growth and a supportive community.
The predicted salary is between 37210 - 45600 £ per year.
Miele Service team are an award-winning service delivery function, supporting the needs of our domestic customers in their homes. We hire the best technicians to join our field service community bringing experience from the white good sector. We strive to make our workplace and culture as future proof as our world-renowned products. Come and join a team that has been evolving since 1899 and help us to continue achieving our philosophy of being Immer Besser.
Miele is a world leader in the production of premium domestic and commercial appliances. At Miele, we take immense pride, not only in the quality of our appliances, but all aspects of customer experience.
About the role
Working independently, we give you the tools to succeed. We build a community around you to share your practices and feel part of something special, inspiring results as a team with a family feel, and redefining excellence every day. Our Domestic Field Service teams work creatively to service our customers in their homes, bringing a new challenge every day as you diagnose and solve the issues that arise. You could be servicing any of our world class products to sustain their life and support our sustainability promise.
As one of our brand ambassadors, you will be encouraged and rewarded to promote our care product and appliances. We have a reward platform where you can earn points to exchange for personal gift cards or products.
About you
Ideally you will have worked in an Appliance engineer or Appliance technician role; however, if you bring technical experience from any industry, what would be advantageous is if it was gained in the electronics, white goods, electrical or gas industry. We are flexible on your background and can offer full training on our appliances. In turn, we will support your training to achieve great results in line with our Immer Besser philosophy. Alongside your existing skills and experience, we're looking for engaged team players who will collaborate, innovate and use their passion to drive an exceptional customer experience at every touchpoint.
What to expect from us:
- In addition to a strong commitment to your personal development and growth, we can offer you on target earnings of up to £45,600, along with a comprehensive benefits package:
- Starting salary of £37,210 which increases incrementally.
- Potential to rise within the first 8 months.
- Daily Lunch Allowance included in salary.
- London weighting when living in London.
- Performance related bonus scheme.
- Commission for introducing our customers to products, accessories and care collection.
- Optional private use of Company Vehicle subject to relevant HMRC rates.
- 25 days holiday, plus bank holidays.
- Contributory pension scheme.
- Internal recognition with the ability to earn points.
- Wellness and employee support schemes.
- Life assurance @ 4 x Salary if enrolled in pension scheme.
- Income protection scheme.
- Excellent training and support network.
- Active personal development plan and opportunities to further your career.
- Medicash Scheme - money back towards the cost of healthcare and wellness.
- Inspired Performance - reward and recognition portal.
- Eye-care voucher Scheme.
- Substantial discount on all company products.
If you're the best at what you do, we want to hear from you. If you can bring energy and pride in your work to the team, this could be the place for you. Please apply below by sharing your CV, answering the screening questions and let us know why Miele? and why me? in the covering letter section.
Field Service Technician in North London employer: Miele
Contact Detail:
Miele Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician in North London
✨Tip Number 1
Familiarise yourself with Miele's product range and their unique features. Understanding the premium kitchen appliances they offer will not only help you in interviews but also demonstrate your genuine interest in the brand.
✨Tip Number 2
Network with current or former Miele employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss your technical experience in detail, especially if it relates to the white goods or electronics sectors. Be ready to share specific examples of how you've solved problems in previous roles, as this aligns with Miele's focus on customer service excellence.
✨Tip Number 4
Showcase your teamwork and collaboration skills during the interview. Miele values engaged team players, so be prepared to discuss how you've worked effectively in teams to achieve common goals in past positions.
We think you need these skills to ace Field Service Technician in North London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in appliance engineering or technical roles. Emphasise any skills related to electronics, white goods, or customer service to align with Miele's requirements.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate why you want to work for Miele and what makes you a great fit for the Field Service Technician role. Use specific examples from your past experiences to demonstrate your passion and commitment.
Answer Screening Questions Thoughtfully: Take your time to answer the screening questions thoroughly. Use this opportunity to showcase your problem-solving skills and how you can contribute to Miele's philosophy of 'Immer Besser'.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Miele
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to kitchen appliances and the white goods sector. Familiarise yourself with Miele's products and their unique features, as this will show your genuine interest in the role and the company.
✨Showcase Your Problem-Solving Skills
As a Field Service Technician, you'll be diagnosing and solving issues daily. Prepare examples from your past experiences where you've successfully resolved technical problems, highlighting your analytical skills and creativity.
✨Emphasise Teamwork and Collaboration
Miele values team players who can collaborate effectively. Be ready to discuss how you've worked within a team in previous roles, focusing on your ability to communicate and share knowledge to achieve common goals.
✨Express Your Passion for Customer Experience
Since customer experience is a key focus for Miele, convey your commitment to providing exceptional service. Share anecdotes that demonstrate your dedication to going above and beyond for customers, ensuring they have a positive experience.
