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- Tasks: As a Field Service Technician, you'll support premium kitchen appliances in customers' homes.
- Company: Join Miele, an award-winning service team known for excellence in customer care.
- Benefits: Enjoy flexible working hours and access to exclusive corporate perks.
- Why this job: Be part of a dynamic team that values quality service and customer satisfaction.
- Qualifications: No specific experience required; just a passion for technology and helping others.
- Other info: Must reside near specified postcode areas in South East London.
The predicted salary is between 30000 - 42000 £ per year.
Field Service Technician - Premium Kitchen Appliances
Location: South East (SW2, 4, 8, 9, 11, 12, 13-20, SE1, 11, 5, 24, 27, 19 CR4, SM4, KT2, 3, TW9, 10). Your location must be within or very close to the postcode areas listed.
The Miele Service team are an award-winning service delivery function, supporting the needs of our domestic customers in their homes. We hire the best technicians to join our field service community.
Field Service Technician employer: Miele
Contact Detail:
Miele Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Familiarise yourself with Miele's premium kitchen appliances. Understanding the products inside and out will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Field Service Technicians, especially those who have worked with Miele. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Prepare for practical assessments by brushing up on your technical skills. Being able to showcase your hands-on experience with kitchen appliances will set you apart from other candidates.
✨Tip Number 4
Research common customer service scenarios related to field service roles. Being ready to discuss how you would handle various situations can highlight your problem-solving abilities and customer focus.
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the Field Service Technician position. Tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in field service roles or technical support, especially related to kitchen appliances. Use specific examples to demonstrate your skills.
Showcase Customer Service Skills: Since this role involves working directly with customers, make sure to highlight your customer service skills. Provide examples of how you've successfully resolved customer issues in the past.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a technician role.
How to prepare for a job interview at Miele
✨Know Your Appliances
Familiarise yourself with the premium kitchen appliances that Miele offers. Understanding their features and common issues will show your passion for the role and help you stand out during the interview.
✨Demonstrate Customer Service Skills
As a Field Service Technician, you'll be interacting with customers in their homes. Prepare examples of how you've provided excellent customer service in the past, as this is crucial for the role.
✨Showcase Problem-Solving Abilities
Be ready to discuss specific instances where you've successfully diagnosed and resolved technical issues. This will highlight your analytical skills and ability to think on your feet.
✨Research Miele's Values
Understanding Miele's commitment to quality and customer satisfaction can give you an edge. Be prepared to discuss how your personal values align with theirs and how you can contribute to their service excellence.
