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- Tasks: Lead a dynamic team to create an exceptional retail experience and drive sales.
- Company: Join Miele, a respected brand in the premium and luxury sector.
- Benefits: Competitive salary up to £65,000, inclusive of bonuses and allowances.
- Other info: Be part of an inclusive culture that supports your career growth.
- Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for luxury brands is essential.
The predicted salary is between 45000 - 50000 £ per year.
In this role you will be leading the team to deliver a best-in-class brand and sales experience to both consumers and partners. You will take charge of the overall performance and profitability of the business operation while ensuring consistent alignment with the company culture, style and sophistication. You will build relationships with clients and local partners ensuring a strong network of business development opportunities. Working alongside our partnerships team, you will design and deliver engaging events for our future customers, forming a large part of your role.
Responsible for delivering a sales, margin and P&L budget for the store, with the highest standard of retail execution. The store manager will be heavily involved in the creation of the strategy, but ultimately accountable for the way it is delivered and executed in store. A pivotal role for our business, you will be encouraged to bring ideas and innovation to the way we operate, specifically within the premium and luxury sector. Demonstrating success by driving sales, managing teams, and delivering an exceptional customer experience.
What will it take to succeed:
- Retail store management experience is a must, coupled with a strong knowledge of premium and luxury brands, products, retail theatre and consultative selling.
- You will understand the expectations and preferences of luxury clientele, have the willingness to go above and beyond to impress, while always keeping an eye on the sales metrics.
- You will be a proven and capable people leader with a track record of motivating and developing employees, creating succession plans and managing inline with the cultural ambitions of the Miele Own Retail business.
- Dedicated to providing impeccable service through your team, offering personalised assistance and expert guidance, ensuring the consumer is placed at the heart of everything we do.
- A natural salesperson and both confident and capable when dealing with new and challenging situations, you will bring an ability to form relationships with local businesses and high net worth individuals; previous experience in luxury retail is essential.
- You will be proactive and adaptable to change with excellent planning, organisation and time management skills.
What can we offer you?
We offer a competitive salary dependent on experience, plus an evolving pay and benefits package which could take your OTE up to £60,000 - £65,000 (this includes maximum bonus earning potential and allowances, with a base salary of between £45,000 - £50,000 based on experience). We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.
Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 400 employees in the UK in all areas of our business and can provide great support to progress your career within the organisation.
If you have the experience outlined above and are excited about leading our Solihull Experience Centre and can bring energy and commitment to the team, this could be the place for you. If you want to join us and further your career, apply to us in full, telling us "Why Miele" and "Why you!".
Store Manager employer: Miele GB
Contact Detail:
Miele GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury retail space. Attend events, join relevant groups, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for premium brands shine through. Share your ideas on how to elevate the customer experience and demonstrate your understanding of the luxury market.
✨Tip Number 3
Prepare for situational questions! Think about past experiences where you’ve led a team or tackled challenges in retail. Be ready to discuss how you drove sales and managed relationships with high net worth clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Miele.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, make sure to express your enthusiasm for the premium and luxury sector. We want to see that you understand what makes luxury retail special and how you can contribute to that experience.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so don’t forget to showcase your people management skills. Share examples of how you've motivated and developed your team in previous roles – we love to see a proven track record!
Connect with Our Culture: We value a respectful and inclusive culture at Miele, so make sure your application reflects that. Talk about how you align with our values and how you plan to foster a positive environment in your store.
Be Specific About Your Achievements: When discussing your experience, be specific about your achievements in sales and customer service. Use numbers and metrics where possible to demonstrate your success – we’re all about results here!
How to prepare for a job interview at Miele GB
✨Know Your Luxury Brands
Make sure you brush up on your knowledge of premium and luxury brands before the interview. Understand their unique selling points, target audience, and how they position themselves in the market. This will show that you're not just familiar with the products but also passionate about them.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team, handled conflicts, or developed talent. Being able to articulate your leadership style and its impact on sales and customer experience will be crucial.
✨Showcase Your Sales Acumen
Be ready to discuss your experience with sales metrics and how you've driven performance in previous roles. Bring concrete examples of how you've met or exceeded sales targets, and be prepared to explain your approach to consultative selling and customer engagement.
✨Engage with Their Culture
Research Miele's company culture and values. During the interview, express how your personal values align with theirs. Share your thoughts on creating an inclusive and positive work environment, as well as how you plan to uphold their standards of impeccable service.