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- Tasks: Sell and advise customers on premium Miele appliances while promoting the brand.
- Company: Join Miele, a world leader in premium domestic and commercial appliances.
- Benefits: Earn up to Ā£13.16 per hour with a great pay and benefits package.
- Why this job: Be part of a team that delivers exceptional customer experiences and drives sales.
- Qualifications: Experience in customer-facing roles with strong communication skills required.
- Other info: Full-time role with opportunities for career progression in a positive, inclusive culture.
The predicted salary is between 27000 - 39000 Ā£ per year.
Are you looking for the next step in your retail career? Do you want to join a company where customer experience is a key business driver? Our Experience Centres forge the link between dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network. Miele Experience Centres are different to normal stores, with lower footfall but higher value customer transactions. We strive to provide a premium experience for every consumer, whether they are kitting out an entire new kitchen or dropping in to buy some replacement detergents for their washing machine.
Miele is a world leader in the production of premium domestic and commercial appliances. At Miele, we take immense pride, not only in the quality of our appliances but all aspects of customer services. Since being founded in 1899 as a family company, Miele has followed its Immer Besser āForever Betterā brand promise. This means: we will do all that we can to be āforever betterā than our competitors and āforever betterā than we already are.
In this role you will be...
- Reporting to the Store Manager, you will sell and advise customers in the selection and purchase of Miele appliances, with the possibility of upgrading products whilst promoting pride and passion for the Miele brand.
- Participate in large and small-scale events for products and accessories.
- Work as a team to hit sales targets for both yourself and the team.
- Demonstrate multiple communication styles across telephone, face-to-face, and written communication; respond to quotations and queries.
- Demonstrate credibility, confidence, and a professional attitude in a customer-facing role.
- Adapt to systems and processes; work well as part of a team to achieve results.
Qualifications:
- Previous experience in a customer-facing role with credibility and confidence.
- Ability to multi-task and work as part of a team.
- IT literate with the ability to adapt to systems and processes.
- Strong communication skills across telephone, in-person, and written formats.
Working pattern: Full-time, 37.5 hours per week, across 5 days on a rota covering Monday to Sunday.
What can we offer: We offer up to Ā£13.16 per hour plus an evolving pay and benefits package. We strive to create a respectful, positive, and inclusive culture, with opportunities for career progression within the organisation.
Location: Edinburgh, Scotland, United Kingdom.
Sales Consultant employer: Miele GB
Contact Detail:
Miele GB Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Sales Consultant
āØTip Number 1
Get to know Miele and its products inside out! When you walk into that interview, show off your passion for the brand. Talk about how their commitment to quality resonates with you and how you can contribute to that premium customer experience.
āØTip Number 2
Practice your communication skills! Since you'll be interacting with customers in various ways, role-play different scenarios with friends or family. This will help you feel more confident and ready to tackle any questions or queries that come your way.
āØTip Number 3
Show your team spirit! Miele values collaboration, so be prepared to share examples of how you've worked well in a team before. Highlight your ability to hit sales targets together and how you can contribute to a positive team environment.
āØTip Number 4
Donāt forget to apply through our website! Itās the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Miele family and ready to take that next step in your retail career.
We think you need these skills to ace Sales Consultant
Some tips for your application š«”
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Consultant role. Highlight your customer-facing experience and how it aligns with Miele's commitment to premium service. We want to see your passion for the brand shine through!
Show Off Your Communication Skills: Since you'll be interacting with customers in various ways, it's crucial to demonstrate your communication prowess. Use clear, professional language in your written application, and donāt forget to showcase your ability to adapt your style to different situations.
Highlight Teamwork Experience: Miele values collaboration, so make sure to mention any previous roles where you worked as part of a team. Share specific examples of how you contributed to achieving team goals, as this will resonate well with us.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. Itās the easiest way for us to receive your application and ensures youāre considered for the role. Donāt miss out on this opportunity!
How to prepare for a job interview at Miele GB
āØKnow the Miele Brand Inside Out
Before your interview, make sure you research Miele thoroughly. Understand their products, values, and what sets them apart in the market. This will not only help you answer questions confidently but also show your genuine interest in the brand.
āØShowcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Highlight situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with Miele's commitment to a premium customer experience.
āØPractice Your Communication Styles
Since the role requires various communication styles, practice how you would engage with customers over the phone, face-to-face, and in writing. Consider role-playing with a friend to refine your approach and ensure you can adapt your style to different situations.
āØDemonstrate Team Spirit
Miele values teamwork, so be ready to discuss how you've successfully collaborated with others in past roles. Share specific examples of how you contributed to team goals and how you can bring that collaborative spirit to the Sales Consultant position.
