At a Glance
- Tasks: Build and optimise operational models for new product categories in a dynamic environment.
- Company: Join Miele, a family-owned global leader in premium domestic appliances.
- Benefits: Competitive salary, personal growth opportunities, and a supportive work culture.
- Other info: Collaborative team atmosphere with a focus on quality and efficiency.
- Why this job: Make a real impact by launching innovative products and improving processes.
- Qualifications: Degree in business or operations management; experience in sales operations or process design.
The predicted salary is between 40000 - 46000 £ per year.
About Miele
How does a family‑owned company become the global market leader in the premium segment for domestic appliances and a trusted partner for solutions in commercial and medical technology? By striving to always do better and to keep improving. This mindset defines what it means to work at Miele and drives the success of our products. Our approximately 23,000 employees can rely on one thing: those who embrace our commitment to quality will grow – both personally and professionally.
Your Responsibilities
- You will build the operating model for our newest category in Great Britain, from workflows and handovers to clear decision points across the launch setup.
- In close collaboration with sales, logistics, service and marketing, you make sure the new category fits into existing Miele processes without losing speed or clarity.
- Where current structures do not fully support the launch, you define practical processes that help the business move forward without creating unnecessary complexity.
- Across internal teams, you coordinate the operational setup and keep responsibilities, dependencies and next steps visible.
- Open questions, risks and launch dependencies get your attention early, so teams can make decisions before issues slow down execution.
- With a strong eye for detail, you track decisions and follow‑up actions to make sure operational topics move from discussion into delivery.
- As the category grows, you improve workflows, so the setup stays efficient, scalable and reliable for customers and internal teams.
What we are looking for
- You bring a degree in business administration, operations management, supply chain, commercial management or a comparable qualification.
- Relevant experience in sales operations, commercial excellence, process design, operations management or a similar field helps you turn plans into workable structures.
- A strong understanding of end‑to‑end operational processes and system integration allows you to spot gaps before they become launch problems.
- In unclear situations, you create structure, align stakeholders and keep progress moving even when requirements still change.
- Experience with Miele processes, systems or operational structures will give you a helpful head start in this role.
- A background in launching or integrating a new product category helps you understand the pressure, pace and cross‑functional alignment this role needs.
- Additional knowledge in project management, process improvement, lean management or operational excellence supports your ability to build scalable ways of working.
New Business Operations Manager employer: Miele GB
Miele is an exceptional employer that fosters a culture of continuous improvement and quality, making it an ideal place for the New Business Operations Manager role. Located in Abingdon, employees benefit from a collaborative work environment that encourages personal and professional growth, alongside competitive salaries and a commitment to operational excellence. With a focus on innovation and efficiency, Miele provides unique opportunities for career advancement while ensuring that every team member plays a vital role in the company's success.
