New Business Operations Manager

New Business Operations Manager

Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Miele GB

At a Glance

  • Tasks: Build and optimise operational models for a new product category launch.
  • Company: Join Miele, a leader in innovative home appliances with a collaborative spirit.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Dynamic role with potential for career advancement in a supportive environment.
  • Why this job: Be at the forefront of launching exciting products and driving operational excellence.
  • Qualifications: Degree in business or operations management; experience in sales or process design preferred.

The predicted salary is between 50000 - 65000 £ per year.

You will build the operating model for our newest category in Great Britain, from workflows and handovers to clear decision points across the launch setup. In close collaboration with sales, logistics, service and marketing, you make sure the new category fits into existing Miele processes without losing speed or clarity. Where current structures do not fully support the launch, you define practical processes that help the business move forward without creating unnecessary complexity.

Across internal teams, you coordinate the operational setup and keep responsibilities, dependencies and next steps visible. Open questions, risks and launch dependencies get your attention early, so teams can make decisions before issues slow down execution. With a strong eye for detail, you track decisions and follow-up actions to make sure operational topics move from discussion into delivery. As the category grows, you improve workflows, so the setup stays efficient, scalable and reliable for customers and internal teams.

What we are looking for:

  • You bring a degree in business administration, operations management, supply chain, commercial management or a comparable qualification.
  • Relevant experience in sales operations, commercial excellence, process design, operations management or a similar field helps you turn plans into workable structures.
  • A strong understanding of end-to-end operational processes and system integration allows you to spot gaps before they become launch problems.
  • In unclear situations, you create structure, align stakeholders and keep progress moving even when requirements still change.
  • Experience with Miele processes, systems or operational structures will give you a helpful head start in this role.
  • A background in launching or integrating a new product category helps you understand the pressure, pace and cross-functional alignment this role needs.
  • Additional knowledge in project management, process improvement, lean management or operational excellence supports your ability to build scalable ways of working.

New Business Operations Manager employer: Miele GB

At Miele, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a New Business Operations Manager, you will have the opportunity to shape the operational framework for our newest category in Great Britain, working closely with diverse teams to drive efficiency and clarity. We are committed to employee growth, providing ample opportunities for professional development and a supportive environment that values your contributions and encourages you to excel.

Miele GB

Contact Details:

Miele GB Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land New Business Operations Manager

Tip Number 1

Network like a pro! Reach out to people in your industry, especially those who work at Miele or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.

Tip Number 2

Prepare for the interview by understanding Miele's processes and how they align with your skills. We recommend doing some research on their operational models and thinking about how you can contribute to their new category launch.

Tip Number 3

Showcase your problem-solving skills! During interviews, be ready to discuss how you've tackled complex situations in the past. We love hearing about real examples where you created structure and kept things moving.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind. Plus, it shows your enthusiasm for the role. And remember, apply through our website for the best chance!

We think you need these skills to ace New Business Operations Manager

Business Administration
Operations Management
Sales Operations
Process Design
Supply Chain Management
Commercial Excellence
End-to-End Operational Processes

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the New Business Operations Manager role. Highlight your experience in operations management and any relevant projects you've worked on that align with the job description. We want to see how your skills fit into our vision!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in sales operations or process design makes you the perfect fit. Keep it engaging and personal – we love to see your personality come through!

Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've tackled complex problems or improved processes. We’re looking for someone who can create structure in unclear situations, so share those success stories with us!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining the StudySmarter team!

How to prepare for a job interview at Miele GB

Know the Company Inside Out

Before your interview, make sure you research Miele thoroughly. Understand their products, values, and how they operate. This will not only help you answer questions more effectively but also show that you're genuinely interested in the company and its mission.

Demonstrate Your Process Design Skills

Since the role involves building operating models and defining practical processes, be prepared to discuss your previous experiences in process design. Bring specific examples of how you've improved workflows or solved operational challenges in past roles.

Showcase Your Cross-Functional Collaboration

This position requires close collaboration with various teams. Be ready to share examples of how you've successfully worked with different departments in the past. Highlight your ability to align stakeholders and keep everyone on track, even when things get a bit chaotic.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in unclear situations. Think of scenarios where you had to create structure or manage changing requirements. Practising these responses will help you demonstrate your adaptability and strategic thinking during the interview.