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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Miele, a luxury brand known for quality and innovation.
- Benefits: Competitive salary up to ÂŁ55,000, bonus potential, and career progression.
- Why this job: Be part of a respectful and inclusive culture while making a real impact.
- Qualifications: Retail management experience with a focus on luxury brands is essential.
- Other info: Exciting opportunities for personal and professional growth in a vibrant environment.
The predicted salary is between 55000 - 55000 ÂŁ per year.
Are you a retail professional with a passion for leading high-performing teams and driving exceptional customer experiences? We are currently seeking a dynamic and customer-oriented Store Manager to lead our Brent Cross Experience Centre. The Miele brand is synonymous with quality design and innovation, and, in our elegantly designed store, we curate a handpicked selection of the finest luxury lifestyle appliances for our clientele to use in their homes. We deliver memorable demonstrations, bespoke consultations and exceptional customer service.
The space is designed to host both clientele and brand partners to enjoy a luxurious and intimate environment where they can explore our collection at their own pace, ensuring a personalised shopping experience. From the elegant interior design to the carefully curated displays, every detail has been thoughtfully considered to elevate the lifestyle experience. Our Experience Centre forges the link between dealers, consumers, and Miele, by giving opportunities to close the sale either directly, or through our kitchen design partner network, interior designers and architects. We strive to bring uncompromising quality to our consumers, whether they are designing an entire new kitchen, or dropping in for accessories. We run immersive and exciting in-store events bringing retail theatre alive for our clientele and partners so that they can experience all the lifestyle benefits of our products, as part of their individual customer journey.
What will it take to succeed
- Retail store management experience is a must, coupled with a strong knowledge of premium and luxury brands, products, retail theatre and trends.
- You will understand the expectations and preferences of luxury clientele, have the willingness to go above and beyond to impress, while always keeping an eye on the sales metrics.
- You will be a proven and capable people leader with a track record of motivating and developing employees, creating succession plans and managing in line with the cultural ambitions of the Miele Own Retail business.
- Dedicated to providing impeccable service through your team, offering personalised assistance and expert guidance, ensuring the consumer is placed at the heart of everything we do.
- A natural salesperson, confident and capable when dealing with new and challenging situations, with the ability to form relationships with local businesses and high net worth individuals; previous experience in luxury retail is essential.
- You will be proactive and adaptable to change with excellent planning, organisation and time management skills.
Responsibilities
- Lead the team to deliver a best-in-class brand and sales experience to both consumers and partners; take charge of overall performance and profitability of the business operation while ensuring alignment with the company culture, style and sophistication.
- Build relationships with clients and local partners to ensure a strong network of business development opportunities.
- Work with the partnerships team to design and deliver engaging events for future customers, forming a large part of the role.
- Deliver a sales, margin and P&L budget for the store; be heavily involved in the creation of the strategy and ultimately accountable for its delivery in store.
- Bring ideas and innovation to how we operate within the premium and luxury sector and demonstrate success by driving sales, managing teams, and delivering an exceptional customer experience.
What can we offer you
We offer a competitive base salary of up to ÂŁ55,000 dependent on experience, plus an evolving pay and benefits package, bonus earning potential, and other allowances. Total OTE could reach ÂŁ73,000 per annum. We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.
Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 400 employees in the UK in all areas of our business and can provide great support to progress your career within the organisation.
If you have the experience outlined above and are excited about leading our Brent Cross Experience Centre and can bring energy and commitment to the team, this could be the place for you. If you want to join us and further your career, apply to us in full, telling us “Why Miele” and “Why you!”
Store Manager in London employer: Miele GB
Contact Detail:
Miele GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in London
✨Tip Number 1
Get to know the company inside out! Research Miele's products, values, and culture. When you walk into that interview, you want to show them you’re not just another candidate; you’re genuinely excited about what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at Miele. Plus, a referral can go a long way!
✨Tip Number 3
Showcase your leadership skills! Prepare examples of how you've motivated teams and driven sales in previous roles. Miele is looking for someone who can lead and inspire, so make sure you highlight those experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows you’re professional and genuinely interested in the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Store Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and luxury brands shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional customer experiences.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Store Manager role. Highlight your relevant experience in retail management and how it aligns with Miele's commitment to quality and innovation.
Be Personal and Authentic: Don’t be afraid to inject a bit of your personality into your application. We love seeing candidates who are genuine and relatable, so share your story and what makes you the perfect fit for our team at the Brent Cross Experience Centre.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Miele GB
✨Know Your Luxury Brands
Make sure you brush up on your knowledge of premium and luxury brands, especially Miele. Understand their products, values, and what sets them apart in the market. This will not only show your passion for the brand but also help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and developing talent. Think about specific situations where you motivated your team or implemented a successful strategy. This will demonstrate your capability as a people leader, which is crucial for the Store Manager role.
✨Emphasise Customer Experience
Be ready to discuss how you’ve previously enhanced customer experiences in retail settings. Share stories about how you went above and beyond for clients, as this aligns perfectly with Miele's commitment to exceptional service and personalised assistance.
✨Bring Ideas to the Table
Think creatively about how you can contribute to the store’s success. Prepare some innovative ideas for events or strategies that could enhance sales and customer engagement. This shows your proactive nature and willingness to drive change within the luxury retail sector.