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For Companies At a Glance
- Tasks: Deliver exceptional customer service and host memorable product demonstrations.
- Company: Join Miele, a luxury brand known for quality and innovation.
- Benefits: Competitive salary, lunch allowance, quarterly bonuses, and career progression.
- Why this job: Be part of a dynamic team in a luxurious environment with high-value clients.
- Qualifications: Experience in luxury sales and strong communication skills required.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 22998 - 23458 £ per year.
We are looking for a Sales Consultant to join our Miele Experience Centre, on Wigmore Street, London. This position works 30 hours a week across four on a rota, including weekends.
The Miele brand is synonymous with quality design and innovation, and in our new elegantly designed store in Wigmore Street we curate a handpicked selection of the finest luxury lifestyle appliances for our clientele to use in their homes.
Delivering memorable demonstrations, bespoke consultations and exceptional customer service, our Experience Centres forge the link between Kitchen Dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network. Miele Experience Centres are different to normal retail stores, with lower footfall but higher value customer transactions.
The space is designed to host both clientele and brand partners to enjoy a luxurious and intimate environment where they can explore our collection at their own pace, ensuring a personalised experience. From the elegant interior design to the carefully curated displays, every detail has been thoughtfully considered to elevate the lifestyle experience.
What you will do
In this role you will be reporting to the Store Manager, you will be a natural salesperson and both confident and capable when hosting clients and delivering memorable in-store demonstrations, and will bring an ability to form relationships with local businesses and high net worth individuals. Ideally we are looking for sales consultants who will have previous experience in luxury clienteling or delivering bespoke solutions.
Working as a team you will strive to hit sales targets for both yourself and the team. Our customers are loyal and inquisitive; you will be required to demonstrate multiple communication styles across telephone, face to face and written. You'll be confident and professional with the ability to respond effectively to quotations and queries.
You will bring previous experience of working in a customer facing role and can demonstrate credibility and confidence in what is required. Most importantly you will bring the passion and pride that matches the brand with the ability to effectively multi-task. IT literate with the ability to adapt to systems and processes and work really well as a team to achieve great results.
What can we offer you
Starting base salary of £22,998 (£28,748 FTE) rising to £23,458 (£29,323 FTE) per annum (inclusive of London Weighting) plus allowances and quarterly bonus, 30 hour working week and lunch allowance, plus an evolving pay and benefits package.
We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best. Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 400 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.
If you impress with your ability and can bring energy and commitment to the team, this could be the place for you. If you want to join us on our quest for 'Immer Besser' and further your career, apply now.
Please apply and complete the screening questions. This is a permanent role.
Sales Consultant in London employer: Miele GB
Contact Detail:
Miele GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in London
✨Tip Number 1
Get to know the Miele brand inside out! Familiarise yourself with their products and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets what Miele is all about.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Focus on how you would engage with high net worth individuals and deliver those memorable demonstrations. The more comfortable you are, the more confident you'll be during the real deal.
✨Tip Number 3
Network like a pro! Connect with people in the luxury retail space, attend events, and don’t shy away from reaching out to current Miele employees on LinkedIn. Building relationships can open doors and give you insider tips on landing that Sales Consultant role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Miele team. Don’t forget to tailor your application to highlight your experience in luxury clienteling and customer service!
We think you need these skills to ace Sales Consultant in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Miele brand shine through. We want to see that you’re not just looking for any job, but that you genuinely care about delivering exceptional customer experiences and have a passion for luxury products.
Tailor Your CV: Make sure your CV is tailored to highlight your experience in luxury sales and customer service. We love seeing how your past roles align with what we’re looking for, so don’t be shy about showcasing your relevant skills and achievements!
Be Personable: In your written application, adopt a friendly and approachable tone. We value communication skills highly, so showing us your personality can help you stand out. Remember, we’re looking for someone who can connect with clients and make them feel at ease.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our company culture.
How to prepare for a job interview at Miele GB
✨Know the Brand Inside Out
Before your interview, make sure you research Miele thoroughly. Understand their products, values, and what sets them apart in the luxury appliance market. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their brand.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully closed sales or provided exceptional customer service. Highlight any experience with high net worth individuals or luxury clienteling, as this is crucial for the role.
✨Demonstrate Your Communication Style
Since the role requires various communication styles, practice how you would engage with different types of clients. Be ready to showcase your ability to adapt your approach based on the client's needs, whether it's face-to-face, over the phone, or in writing.
✨Emphasise Teamwork and Targets
Miele values teamwork and achieving sales targets. Be prepared to discuss how you've worked collaboratively in previous roles to meet goals. Share examples that demonstrate your ability to support your team while also driving your own sales performance.