Field Service Technician (Bromley)
Field Service Technician (Bromley)

Field Service Technician (Bromley)

Full-Time 36700 - 52500 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Diagnose and solve appliance issues in customers' homes, ensuring top-notch service.
  • Company: Join Miele, a leader in premium appliances with a legacy of excellence since 1899.
  • Benefits: Earn up to ÂŁ47,508, enjoy 25 days holiday, and access wellness schemes.
  • Why this job: Be part of a supportive community that values innovation and personal growth.
  • Qualifications: Technical experience in electronics or white goods is a plus; training provided.
  • Other info: Flexible background accepted; earn rewards for promoting our products.

The predicted salary is between 36700 - 52500 ÂŁ per year.

Domestic Premium Appliance Field Engineer Bromley - Your location must be within or very close to the area listed. We are looking for technicians located in: BR, CR, DA postcodes. The Miele Service team is an award-winning service delivery function, supporting the needs of our domestic customers directly in their homes. We hire the best technicians from the white goods sector to join our field service community. Our team is built on a legacy of excellence and innovation that dates back to 1899. We are proud to offer a workplace and culture that is as future proof as our world-renowned products. At Miele, we don’t just build appliances—we build careers. Join us in living our philosophy of being ‘Immer Besser’ - Forever Better.

About The Role
Working independently, we give you the tools to succeed. We build a community around you to share your practices and feel part of something special, inspiring results as a team with a family feel, and redefining excellence every day. Our Domestic Field Service teams work creatively to service our customers in their homes, bringing a new challenge every day as you diagnose and solve the issues that arise. You could be servicing any of our world class products to sustain their life and support our sustainability promise. As one of our brand ambassadors, you will be encouraged and rewarded to promote our care product and appliances. We have a reward platform where you can earn points to exchange for personal gift cards or products.

About You
Ideally you will have worked in an Appliance engineer or Appliance technician role however, if you bring technical experience from any industry, what would be advantageous is if it was gained in the electronics, white goods, electrical or gas industry. We are flexible on your background and can offer full training on our appliances. In turn we will support your training to achieve great results in line with our “Immer Besser” philosophy. Alongside your existing skills and experience, we’re looking for engaged team players who will collaborate, innovate and use their passion to drive an exceptional customer experience at every touchpoint. A gas qualification and experience would be highly desirable but not essential.

What to expect from us
In addition to a strong commitment to your personal development and growth, we can offer you on target earnings of up to ÂŁ47,508 (inclusive of London Weighting), along with a comprehensive benefits package:

  • Starting salary of ÂŁ40,721 (inclusive of London Weighting) which increases incrementally as you gain skills.
  • Potential to rise within the first 8 months.
  • A daily lunch allowance included in salary.
  • Performance related bonus scheme.
  • Commission for introducing our customers to products, accessories and care collection.
  • Optional private use of Company Vehicle subject to relevant HMRC rates.
  • 25 days holiday, plus bank holidays.
  • Contributory pension scheme.
  • Internal recognition with the ability to earn points.
  • Wellness and employee support schemes.
  • Life assurance @ 4 x Salary if enrolled in pension scheme.
  • Income protection scheme.
  • Excellent training and support network.
  • Active personal development plan and opportunities to further your career.
  • Medicash Scheme – money back towards the cost of healthcare and wellness.
  • Inspired Performance - reward and recognition portal.
  • Eye-care voucher Scheme.
  • Substantial discount on all company products.

If you’re the best at what you do, we want to hear from you. If you can bring energy and pride in your work to the team, this could be the place for you. Please apply below by sharing your CV, answering the screening questions and let us know ‘why Miele?’ and ‘why me?’ in the covering letter section. This role closes for applications Friday 6th February. Please note we may close the application sooner so advise submitting applications as soon as possible.

Field Service Technician (Bromley) employer: Miele GB

Miele is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture that fosters collaboration and innovation. As a Field Service Technician in Bromley, you will benefit from comprehensive training, a competitive salary with performance-related bonuses, and a range of wellness initiatives, all while being part of a legacy of excellence in home appliance service. Join us to not only advance your career but also to contribute to our commitment to sustainability and customer satisfaction.
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Contact Detail:

Miele GB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Technician (Bromley)

✨Tip Number 1

Get to know the company! Research Miele's history and values, especially their 'Immer Besser' philosophy. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their legacy.

✨Tip Number 2

Practice your technical skills! Brush up on your appliance knowledge and troubleshooting techniques. Being able to discuss your hands-on experience or how you would approach common issues can really set you apart from other candidates.

✨Tip Number 3

Network like a pro! Reach out to current or former Miele employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Plus, it shows initiative and can give you insider info on the company culture.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Make sure to tailor your CV and cover letter to highlight why you’re the perfect fit for the Field Service Technician role. Don’t forget to answer those screening questions thoughtfully!

We think you need these skills to ace Field Service Technician (Bromley)

Technical Experience in Appliance Engineering
Problem-Solving Skills
Customer Service Skills
Team Collaboration
Adaptability
Gas Qualification (desirable)
Electrical Knowledge
White Goods Knowledge
Communication Skills
Innovative Thinking
Attention to Detail
Time Management
Training and Development Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Field Service Technician role. Highlight any relevant experience in the appliance or technical sectors, and don’t forget to mention your problem-solving skills—this is key for us!

Nail the Cover Letter: In your cover letter, let us know why you want to join Miele and what makes you a great fit. Share your passion for customer service and how you embody our 'Immer Besser' philosophy. This is your chance to shine!

Answer Screening Questions Thoughtfully: Take your time with the screening questions. We want to see your personality and how you think. Be honest and show us your enthusiasm for the role and the company—this will help you stand out!

Apply Early: Don’t wait until the last minute to apply! The sooner you submit your application, the better. We might close the applications early if we find the right candidate, so get your application in through our website as soon as you can!

How to prepare for a job interview at Miele GB

✨Know Your Stuff

Make sure you brush up on your technical knowledge related to appliances, especially if you've worked in the electronics or white goods sector. Familiarise yourself with Miele's products and their unique features, as this will show your genuine interest and help you stand out.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've diagnosed and solved issues in previous roles. Miele values creativity in problem-solving, so think about specific challenges you've faced and how you overcame them. This will demonstrate your ability to think on your feet.

✨Emphasise Teamwork and Collaboration

Since Miele promotes a family feel within their teams, be ready to discuss your experiences working in a team environment. Highlight instances where you've collaborated with others to achieve a common goal, showcasing your ability to contribute positively to the team dynamic.

✨Ask Thoughtful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the training process, the company culture, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if Miele is the right fit for you.

Field Service Technician (Bromley)
Miele GB

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