Business Development Manager - London

About Miele

How does a family-owned company become the global market leader in the premium segment for domestic appliances and a trusted partner for solutions in commercial and medical technology? By striving to always do better and to keep improving. This mindset defines what it means to work at Miele and drives the success of our products. Our approximately 23,000 employees can rely on one thing: those who embrace our commitment to quality will grow – both personally and professionally.

This position has a territory area of: North East London, including Enfield, North London, East London Areas. Our successful candidate will ideally live within the N, NW, E or surrounding postcode areas.

In this role, you will be responsible for professional commercial business partnering, sales development and training of specific high value, high opportunity Kitchen Studios and Electrical Retail Partners. Working closely with these Partners you will build and implement collaborative business plans that ensure Miele delivers a best in class partnership that achieves set sales growth targets and objectives. We also partner closely with our Miele Experience Centres providing consumers expert advice and hands on demonstrations truly bringing our products to life.

You will bring a good level of commercial experience and emotional intelligence. We will look to see how your previous sales and account management experience could add value to our organisation. To be successful in this role you should have a clear history of delivering great results within a challenging sales environment, be passionate about exceeding targets and building great business relationships.

Experience of driving businesses through clearly identified development planning is a pre-requisite as is the ability to showcase evidence of utilising analytics to support decision making. Experience of implementing a multi-faceted promotional calendar ensuring maximum exposure at all levels within the account and territory is equally desired plus the ability to create insight from financial data that clearly identifies territory shape, challenges and opportunities.

A natural relationship builder, you will put the customer at the heart of everything you do and will exemplify ‘Immer Besser’ in the way you work. You will think creatively, be willing to challenge the status quo and overcome objections to drive the territory forwards.

This is a critical role within the Miele business and you will work closely with the Head of Sales, Domestic Support Teams, Category Managers, Logistics, Service and Finance.

You will be asked to demonstrate:

• Experience from working with commercial sales, ideally showing how you have developed partnerships and managed customers within a territory.
• Experience of working within sales and customer‑facing roles.
• Great listening and communication skills, with the ability to persuade and influence stakeholders both internally and externally.
• Strong commercial acumen and the ability to design and discuss trade terms and compliance with partners.
• An understanding of how to flex to balance the demands of the business and the customer.
• A positive and solution focused mindset for problem solving and dispute resolution.

In addition to a strong commitment to your personal development and growth, we can offer you a competitive salary depending on experience, plus bonus and a company car, coupled with a competitive benefits package. Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 450 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.