Miele GB is seeking a Customer Service Operations Manager to lead Planning, Customer Resolutions, and Back Office teams, while overseeing outsourced partners. This role focuses on translating strategy into results, delivering service performance, and building high-performing teams in a premium customer service environment.
Based initially in Abingdon with a future move to Reading, the role emphasizes data-driven improvement, cross-functional collaboration, and a strong customer-first mindset.
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