At a Glance
- Tasks: Guide customers in selecting premium appliances and deliver exceptional service.
- Company: Join Miele, a world leader in premium domestic and commercial appliances.
- Benefits: Competitive salary, bonus opportunities, and a supportive team environment.
- Other info: Flexible working hours with great career development potential.
- Why this job: Be the face of Miele and create memorable experiences for customers.
- Qualifications: Customer-facing sales experience and a passion for building relationships.
The predicted salary is between 25658 - 26172 £ per year.
Do you have a customer focus that goes beyond expectations? Want to join a team of experts who have a passion for the products we create? Based at our headquarters in Abingdon, Oxfordshire, we inspire and delight our customers and we are looking for someone to join us in our Outlet sales team. Creating a premium consumer experience to share our market leading appliances. You will be the face of Miele delivering a premium service at every point of the consumer journey to delight our consumers at every step of the way.
Miele is a world leader in the production of premium domestic and commercial appliances. At Miele, we take immense pride, not only in the quality of our appliances but all aspects of customer services. Since being founded in 1899 as a family company, Miele has followed its Immer Besser ‘Forever Better’ brand promise. This means: we will do all that we can to be “forever better” than our competitors and “forever better” than we already are.
Responsibilities- Report to the Outlet Store Manager and lead consumers through a detailed consultation in the selection and purchase of Miele appliances to meet the needs and wants of the consumer.
- Upsell and upgrade products and accessories to expand the consumer's use of their appliances.
- Maintain the pride and passion for the Miele brand while delivering a quality experience to our customers.
- Work as a core member of the Outlet team at the Abingdon headquarters, driving quality experiences and meeting sales targets.
- Demonstrate knowledge of our products through various methods, including telephone and email.
- Respond confidently and professionally to consumer needs through quotations and queries.
- Previous experience of working in a customer-facing sales role.
- Ability to build rapport and trust to drive credibility and confidence in what is required.
- Passion and pride that matches the brand.
- Ability to effectively multi-task.
- IT literate with the ability to adapt to systems and processes.
- Strong teamwork skills to achieve great results.
Your hours of work will be based on a minimum of 37.5 hours per week to be worked over 5 days each week, including a Saturday on a rota basis. You may be asked to work flexibly within these hours and days to accommodate the operational requirements of the business. Initially, your hours of work will be arranged between the hours of 08:00 and 20:00 Monday to Friday and 09:00 to 16:00 Saturday. If you are rostered to work on a Saturday (normally 1 in 2), you will receive a compensatory day off in the same week. We offer a full-time salary starting at £25,658 rising to £26,172 post-probation, plus an evolving pay, bonus and benefits package.
BenefitsWe want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.
ApplyPlease apply below by sharing your CV and let us know ‘why Miele?’ and ‘why me?’ in the covering letter section.
Sales Consultant in Abingdon employer: Miele GB
Miele GB is an exceptional employer, offering a dynamic work environment in the heart of Abingdon, Oxfordshire. With a strong focus on employee development and a culture that values customer relationships, team members enjoy competitive salaries, generous benefits including product discounts and health plans, and opportunities for growth within a prestigious brand known for quality and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant in Abingdon
✨Tip Number 1
Get to know Miele inside out! Familiarise yourself with our products and brand values. This way, when you walk into that interview, you can show off your passion and knowledge, making it clear why you're the perfect fit for the Sales Consultant role.
✨Tip Number 2
Practice your people skills! Since this role is all about building rapport with customers, try role-playing with a friend or family member. This will help you feel more confident in handling customer queries and upselling products during the interview.
✨Tip Number 3
Show us your teamwork spirit! Think of examples from your past experiences where you worked well in a team. We love candidates who can collaborate effectively, so be ready to share those stories during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Miele family. So, go ahead and hit that apply button!
We think you need these skills to ace Sales Consultant in Abingdon
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for Miele and our products shine through. We want to see that you genuinely care about delivering a premium experience to our customers.
Tailor Your CV:Make sure your CV highlights relevant experience in customer-facing roles. We love seeing how you've built rapport and trust with customers in the past, so don’t hold back on those examples!
Answer 'Why Miele?':In your covering letter, take a moment to explain why you want to join us at Miele. What draws you to our brand? This is your chance to connect your values with ours, so make it personal!
Be Professional Yet Approachable:While we appreciate professionalism, we also value a friendly tone. Your written application should reflect your ability to communicate confidently and warmly, just like you would with our customers.
How to prepare for a job interview at Miele GB
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Miele's product range. Familiarise yourself with the features and benefits of the appliances, as well as any recent innovations. This will not only help you answer questions confidently but also demonstrate your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you've gone above and beyond for customers. Think about specific situations where you built rapport or resolved issues effectively. This will highlight your customer focus and ability to deliver a premium service, which is crucial for a Sales Consultant at Miele.
✨Demonstrate Team Spirit
Miele values teamwork, so be ready to discuss how you've collaborated with others in past roles. Share stories that illustrate your ability to work as part of a team to achieve sales targets or enhance customer experiences. This will show that you can contribute positively to the Outlet team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or future product launches. This shows your genuine interest in the role and helps you assess if Miele is the right fit for you. Plus, it leaves a lasting impression on the interviewers!
