Miele GB is seeking a Customer Service Operations Manager to lead Planning, Customer Resolutions and Back Office teams, while monitoring outsourced partner performance to deliver a premium customer experience. The role focuses on translating strategy into measurable service outcomes and developing high-performing teams.
You will drive improvements across Service Operations, build cross-functional collaboration, and ensure accountability and clear standards of delivery in a fast-paced,
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Head of Customer Service Operations in Abingdon employer: Miele GB
Miele GB is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary of £28,000 along with a 5% annual bonus and a comprehensive benefits package. Our office-based work culture fosters collaboration across teams, ensuring that you are supported in resolving customer issues while upholding our premium brand reputation. Join us to be part of a team that values your contributions and invests in your career development in a dynamic and rewarding environment.
