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For Companies At a Glance
- Tasks: Service premium appliances in customers' homes, solving challenges daily.
- Company: Join Miele, a legacy brand known for excellence and innovation since 1899.
- Benefits: Competitive salary, performance bonuses, wellness schemes, and generous holiday allowance.
- Why this job: Be part of a supportive team that values your growth and passion.
- Qualifications: Technical experience in appliances or related fields; training provided.
- Other info: Flexible background accepted; earn rewards for promoting our products.
The predicted salary is between 30000 - 45000 £ per year.
The Miele Service team is an award‑winning service delivery function, supporting the needs of our domestic customers directly in their homes. We hire the best technicians from the white goods sector to join our field service community. Our team is built on a legacy of excellence and innovation that dates back to 1899. We are proud to offer a workplace and culture that is as future proof as our world‑renowned products. At Miele, we don’t just build appliances—we build careers. Join us in living our philosophy of being ‘Immer Besser’—Forever Better.
About The Role
Working independently, we give you the tools to succeed. We build a community around you to share your practices and feel part of something special, inspiring results as a team with a family feel, and redefining excellence every day. Our Domestic Field Service teams work creatively to service our customers in their homes, bringing a new challenge every day as you diagnose and solve the issues that arise. You could be servicing any of our world class products to sustain their life and support our sustainability promise. As one of our brand ambassadors, you will be encouraged and rewarded to promote our care product and appliances. We have a reward platform where you can earn points to exchange for personal gift cards or products.
About You
Ideally you will have worked in an appliance engineer or appliance technician role; however, if you bring technical experience from any industry, what would be advantageous is if it was gained in the electronics, white goods, electrical or gas industry. We are flexible on your background and can offer full training on our appliances. In turn we will support your training to achieve great results in line with our ‘Immer Besser’ philosophy. Alongside your existing skills and experience, we’re looking for engaged team players who will collaborate, innovate and use their passion to drive an exceptional customer experience at every touchpoint. A gas qualification and experience would be highly desirable but not essential.
What to Expect from Us
In addition to a strong commitment to your personal development and growth, we can offer you on target earnings of up to £45,281 (£47,508 inc. London Weighting if based within M25), along with a comprehensive benefits package:
- Starting salary of £37,569 (£40,721 inc. London Weighting if based within M25) which increases incrementally as you gain skills.
- Potential to rise within the first 8 months.
- A daily lunch allowance included in salary.
- Performance related bonus scheme.
- Commission for introducing our customers to products, accessories and care collection.
- Optional private use of Company Vehicle subject to relevant HMRC rates.
- 25 days holiday, plus bank holidays.
- Contributory pension scheme.
- Internal recognition with the ability to earn points.
- Wellness and employee support schemes.
- Life assurance @ 4 × Salary if enrolled in pension scheme.
- Income protection scheme.
- Excellent training and support network.
- Active personal development plan and opportunities to further your career.
- Medicash Scheme – money back towards the cost of healthcare and wellness.
- Inspired Performance – reward and recognition portal.
- Eye‑care voucher Scheme.
- Substantial discount on all company products.
If you’re the best at what you do, we want to hear from you. If you can bring energy and pride in your work to the team, this could be the place for you. Please apply below by sharing your CV, answering the screening questions and let us know ‘why Miele?’ and ‘why me?’ in the covering letter section. This role closes for applications Friday 20th February. Please note we may close the application sooner so advise submitting applications as soon as possible.
Field Service Technician (London and Surrounding) - 3 Positions in Abingdon employer: Miele GB
Contact Detail:
Miele GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician (London and Surrounding) - 3 Positions in Abingdon
✨Tip Number 1
Get to know the company! Research Miele's values and products so you can show off your knowledge during interviews. This will help you stand out as a candidate who truly understands what they’re all about.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at Miele.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to field service roles. Think about how your past experiences can relate to the challenges you might face as a Field Service Technician.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Miele family!
We think you need these skills to ace Field Service Technician (London and Surrounding) - 3 Positions in Abingdon
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about joining Miele and how your passion aligns with our 'Immer Besser' philosophy.
Tailor Your CV: Make sure your CV is tailored to highlight relevant experience, especially in the appliance or technical fields. We love seeing how your background can contribute to our team, so don’t hold back on showcasing your skills!
Answer the Screening Questions Thoughtfully: Take your time with the screening questions. This is your chance to show us who you are beyond your CV. Be genuine and specific about your experiences and how they relate to the role of a Field Service Technician.
Craft a Compelling Cover Letter: In your cover letter, answer 'why Miele?' and 'why me?'. This is your opportunity to connect your personal story with our brand. We want to know what makes you the perfect fit for our team, so be creative and authentic!
How to prepare for a job interview at Miele GB
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to appliances, especially if you've worked in the white goods or electronics sector. Familiarise yourself with Miele's products and their unique features, as this will show your genuine interest and help you stand out.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and solved issues in previous roles. Miele values creativity in problem-solving, so think of scenarios where you went above and beyond to deliver exceptional service.
✨Emphasise Teamwork
Since Miele promotes a community feel, be ready to talk about how you've collaborated with others in past jobs. Highlight experiences where you contributed to team success and how you can bring that spirit to their field service team.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training process, team dynamics, or how Miele supports personal development. This shows you're engaged and serious about being part of their culture of 'Immer Besser'.