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- Tasks: Engage with clients, deliver product demonstrations, and provide exceptional customer service.
- Company: Join Miele, a luxury brand known for quality design and innovation in home appliances.
- Benefits: Enjoy a competitive salary, 25 days holiday, lunch allowance, and a supportive team culture.
- Why this job: Be part of a unique retail experience that values personal connections and high-quality service.
- Qualifications: Previous experience in luxury sales or customer-facing roles is preferred.
- Other info: This is a permanent, full-time role in an elegant store environment.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for full time Sales Consultant to joinour new Miele Experience Centre, on Wigmore Street, London.
The Miele brand is synonymous with quality design & innovation, and, in our new elegantly designed store in Wigmore Street, we will curate a handpicked selection of the finest luxury lifestyle appliances for our clientele to use in their homes.
Delivering memorable demonstrations, bespoke consultations & exceptional customer service, our Experience Centre\’s forge the link between Kitchen Dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network. Miele Experience Centre\’s are different to normal retail stores, with lower footfall but higher value customer transactions.
The space is designed to host both clientele and brand partners to enjoy a luxurious and intimate environment where they can explore our collection at their own pace, ensuring a personalised shopping experience. From the elegant interior design to the carefully curated displays, every detail has been thoughtfully considered to elevate the lifestyle experience.
In this role you will be…
Reporting to the Store Manager, you will be anatural salesperson and bothconfident and capable when hosting clients and delivering memorable instore demonstrations , andwill bring an ability to form relationships with local businesses and high net worth individuals. Ideally we are looking for sales consultantswill have previous experience in luxury clienteling or delivering bespoke solutions.
Working as a team you will strive to hit sales targets for both yourself and the team. Our customers are loyal and inquisitive, you will be required to demonstrate multiple communication styles across telephone, face to face and written. You\’ll be confident and professional with the ability to respond effectively to quotations and queries.
You will bring previous experience of working in a customer facing role and can demonstrate credibility and confidence in what is required. Most importantly you will bring the passion and pride that matches the brand with the ability to effectively multi task. IT literate with the ability to adapt to systems and processes and work really well as a team to achieve great results.
What can we offer you?
We offer up to £30,000 OTEper annum (inclusive of London Weighting) plusallowances and bonus, 25 days holiday plus bank holidays, 37.5 hour working week and lunch allowance, plus an evolving pay and benefits package.
We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.
Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 350 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.
If you impress with your ability and can bring energy and commitment to the team, this could be the place for you. If you want to join us on our quest for “Immer Besser” and further your career, apply now.
Please apply and complete the screening questions. This is a permanent, full-time role.
Find out more about working at Miele in retail
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Sales Consultant Retail · London Experience Centre employer: Miele Company Ltd
Contact Detail:
Miele Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant Retail · London Experience Centre
✨Tip Number 1
Familiarise yourself with the Miele brand and its product range. Understanding the luxury lifestyle appliances and their unique features will help you engage confidently with clients and demonstrate products effectively.
✨Tip Number 2
Practice your communication skills, especially in delivering bespoke consultations. Role-play scenarios with friends or family to enhance your ability to connect with high net worth individuals and adapt your style to different customer needs.
✨Tip Number 3
Network with local businesses and professionals in the luxury sector. Building relationships within the community can provide valuable insights and potential leads that may help you excel in this role.
✨Tip Number 4
Showcase your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for clients in previous roles, as this aligns perfectly with the ethos of Miele's Experience Centre.
We think you need these skills to ace Sales Consultant Retail · London Experience Centre
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Miele's values, products, and the luxury market. This knowledge will help you tailor your application to reflect your alignment with their brand ethos.
Highlight Relevant Experience: Emphasise any previous experience in luxury retail or customer-facing roles. Use specific examples that demonstrate your ability to deliver exceptional service and build relationships with high net worth individuals.
Showcase Communication Skills: Since the role requires various communication styles, make sure to highlight your proficiency in both verbal and written communication. Provide examples of how you've effectively engaged with clients in the past.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the skills and experiences that are most relevant to the Sales Consultant position. Use keywords from the job description to ensure your application stands out.
How to prepare for a job interview at Miele Company Ltd
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience, especially in luxury retail. Be ready to share specific examples of how you've successfully closed sales or built relationships with high net worth clients.
✨Demonstrate Product Knowledge
Familiarise yourself with Miele's product range and the unique features that set them apart. Being able to confidently discuss the products during the interview will show your passion for the brand and your ability to engage customers.
✨Emphasise Customer Service Excellence
Highlight your commitment to exceptional customer service. Prepare anecdotes that illustrate how you've gone above and beyond to ensure a positive experience for clients, as this aligns with the role's focus on bespoke consultations.
✨Prepare for Role-Playing Scenarios
Expect to participate in role-playing exercises where you might need to demonstrate a sales pitch or handle customer queries. Practising these scenarios can help you feel more confident and showcase your adaptability in real-time.
