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- Tasks: Sell and advise customers on premium Miele appliances while promoting brand passion.
- Company: Join Miele, a world leader in premium domestic and commercial appliances.
- Benefits: Earn up to £13.16 per hour with a great pay and benefits package.
- Why this job: Be part of a respectful and inclusive culture while advancing your retail career.
- Qualifications: Experience in customer-facing roles with strong communication skills.
- Other info: Exciting opportunities for career progression within a dynamic team.
The predicted salary is between 25000 - 35000 £ per year.
Are you looking for the next step in your retail career?
Do you want to join a company where customer experience is a key business driver?
Our Experience Centre\’s forge the link between dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network. Miele Experience Centre\’s are different to normal stores, with lower footfall but higher value customer transactions. We strive to provide a premium experience for every consumer, whether they are kitting out an entire new kitchen, or dropping in to buy some replacement detergents for their washing machine.
Who are we?
Miele is a world leader in the production of premium domestic and commercial appliances. At Miele, we take immense pride, not only in the quality of our appliances but all aspects of customer services.
Since being founded in 1899 as a family company, Miele has followed its Immer Besser ‘Forever Better’ brand promise. This means: we will do all that we can to be “forever better” than our competitors and “forever better” than we already are.
In this role you will be…
Reporting to the Store Manager, you will sell and advise customers in the selection and purchase of Miele appliances, with the possibility of up-grading products whilst promoting pride and passion for the Miele brand.
We offer a premium experience to our customers so you will be involved in large and smaller scale events for both products and accessories. Working as a team you will strive to hit sales targets for both yourself and the team. Our customers are loyal and inquisitive, you will be required to demonstrate multiple communication styles across telephone, face to face and written. You\’ll be confident and professional with the ability to respond effectively to quotations and queries.
You will bring previous experience of working in a customer facing role and can demonstrate credibility and confidence in what is required. Most importantly you will bring the passion and pride that matches the brand with the ability to effectively multi task. IT literate with the ability to adapt to systems and processes and work really well as a team to achieve great results.
You will be working on a full-time basis, 37.5 hours a week, working across 5 days on a rota covering Monday to Sunday.
What can we offer you?
We offer up to £13.16 per hour plus an evolving pay and benefits package. We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.
Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 400 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.
If you impress with your ability and can bring energy and commitment to the team, this could be the place for you. If you want to join us on our quest for “Immer Besser” and further your career, apply now.
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Sales Consultant Retail · Edinburgh employer: Miele Company Ltd
Contact Detail:
Miele Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant Retail · Edinburgh
✨Tip Number 1
Get to know Miele and its products inside out! Familiarise yourself with the brand's history and values, especially the 'Immer Besser' promise. This will not only help you stand out in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers face-to-face and over the phone, try role-playing different scenarios with friends or family. This will boost your confidence and help you adapt your style to different customer needs.
✨Tip Number 3
Network like a pro! Connect with current Miele employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus when applying!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Miele team and ready to contribute to our premium customer experience.
We think you need these skills to ace Sales Consultant Retail · Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Miele brand shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing a premium experience for our customers.
Tailor Your Experience: Make sure to highlight your previous customer-facing roles and how they relate to this position. We love seeing how your past experiences can contribute to our team and help us achieve our sales targets.
Be Professional Yet Approachable: Your written application should reflect the balance of professionalism and friendliness we value at Miele. Use a tone that’s confident but also warm, as we want to connect with our customers on a personal level.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our Edinburgh Experience Centre.
How to prepare for a job interview at Miele Company Ltd
✨Know the Brand Inside Out
Before your interview, make sure you research Miele thoroughly. Understand their products, values, and what 'Immer Besser' means in practice. This will not only show your enthusiasm but also help you answer questions about how you can contribute to their premium customer experience.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think about situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with Miele's commitment to quality service.
✨Demonstrate Your Communication Style
Since the role requires various communication styles, practice articulating your thoughts clearly and confidently. You might be asked to role-play a sales scenario, so be ready to adapt your approach based on the customer’s needs and preferences.
✨Highlight Teamwork and Sales Achievements
Miele values teamwork and hitting sales targets, so come prepared with specific examples of how you've successfully worked in a team to achieve goals. Discuss any sales achievements or targets you've met in the past to demonstrate your capability and drive.
