At a Glance
- Tasks: Lead and manage multiple retail stores, driving sales and enhancing customer satisfaction.
- Company: Miele is a premium brand known for quality, design, and innovation in lifestyle appliances.
- Benefits: Competitive salary, bonus potential, inclusive culture, and career progression opportunities.
- Why this job: Join a dynamic team focused on excellence and innovation in the luxury retail sector.
- Qualifications: Experience in retail management, knowledge of luxury brands, and strong leadership skills required.
- Other info: Exciting opportunity to shape the future of Miele's retail experience.
The predicted salary is between 65000 - 85000 £ per year.
Miele have expansion plans to grow our Own Retail portfolio and improve our in-store retail experience and activation. The purpose of this role is to regionally manage the Miele Own retail business, ensuring operational efficiency, activation of brand standards and aligning with the company\’s goals and ambitions.
This person will lead a team of Retail Store Managers andplay a pivotal role in overseeing the operational and strategic aspects of multiple retail stores. Responsible for driving sales, enhancing customer satisfaction, and ensuring operational excellence through achievement of KPI\’s.
The Miele brand is synonymous with quality, design & innovation, and, in our stores, we offer a selection of the finest premium lifestyle appliances for our consumers to purchase for their homes. Delivering memorable demonstrations, bespoke consultations & exceptional customer service.
Our Experience Centre\’s forge the link between Partners, consumers, and Miele, by giving opportunities to close the sale either directly, or through our kitchen design partner network, interior designers and architects. We strive to bring uncompromising quality to our consumers, whether they are designing an entire new kitchen, or dropping in for accessories.
In this role you will be…
Leading the team to drive and deliver a best-in-class brand and sales experience, this role will design and deploy the tactics to achieve the strategy. You willdrive the delivery and execution in store through engaging leadershipandtake charge of the overall performance and profitability.
You will be measured ondelivering a sales, margin and P&L budget for the GB and Irelandoperations within Own Retail, and promotingthe highest standards of retail execution.
What will it take to succeed…
Remote leadership andRetail store management experience is a must, coupled with a strong knowledge of premium and luxury brands, products, and trends. A pivotal role for our business, you will be encouraged to bring ideas and innovation to the way we operate, specifically within the premium and luxury lifestyle sector.
You will be a proven and capable people leader with a track record of motivating and developing teams to succeed. You willdemonstrate the ability to drivesales and nurture talent throughpeople development and succession planning.
You will be proactive and adaptable to change with excellent data analytics, planning, organisation and time management skills.
What can we offer you?
We offer a competitive salary dependent on experience, plus an evolving pay and benefits package which could take your OTE to circa £85,000, (this includes maximum bonus earning potential and allowances, witha starting salary circa £65,000). We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.
Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 400 employees in the UK in all areas of our business and can provide a great support to progress your career within the organisation.
If you have the qualifications and experience outlined above and are excited about leading this business, if you impress with your ability and can bring energy and commitment to the team, this could be the place for you.
If you want to join us and further your career, apply to us in full, telling us “Why Miele” and “Why you!” in your covering letter.
Find out more about working at Miele in retail
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Retail Operations Area Manager Retail · Abingdon · employer: Miele Company Ltd
Contact Detail:
Miele Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Area Manager Retail · Abingdon ·
✨Tip Number 1
Familiarise yourself with Miele's brand values and product offerings. Understanding their premium lifestyle appliances and how they differentiate themselves in the market will help you articulate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership experience by preparing specific examples of how you've successfully managed teams in a retail environment. Highlight any innovative strategies you've implemented that led to improved sales or customer satisfaction.
✨Tip Number 3
Network with current or former employees of Miele, if possible. Gaining insights into the company culture and expectations can give you an edge and help you tailor your approach when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss data analytics and how you've used it to drive operational efficiency in previous roles. Being able to demonstrate your analytical skills will show that you're capable of meeting the KPIs outlined in the job description.
We think you need these skills to ace Retail Operations Area Manager Retail · Abingdon ·
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and expectations of the Retail Operations Area Manager position at Miele. This includes familiarising yourself with their brand values, operational goals, and the luxury retail market.
Tailor Your CV: Craft your CV to highlight relevant experience in retail management, particularly with premium or luxury brands. Emphasise your leadership skills, sales achievements, and any experience you have with KPI management to align with Miele's expectations.
Write a Compelling Cover Letter: In your cover letter, clearly articulate 'Why Miele' and 'Why you!' Showcase your passion for the brand, your understanding of their market, and how your skills and experiences make you the ideal candidate for this role.
Showcase Your Leadership Style: Miele is looking for a capable people leader. In your application, provide examples of how you've motivated and developed teams in the past. Highlight your adaptability and innovative ideas that could benefit Miele's retail operations.
How to prepare for a job interview at Miele Company Ltd
✨Showcase Your Leadership Skills
As a Retail Operations Area Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed teams in the past. Highlight any specific achievements that demonstrate your ability to drive sales and enhance customer satisfaction.
✨Understand the Brand
Miele is known for its premium quality and innovation. Research the brand thoroughly before your interview. Be ready to discuss how you can align with Miele's values and contribute to enhancing the in-store experience while maintaining brand standards.
✨Prepare for Data-Driven Discussions
This role requires strong analytical skills. Familiarise yourself with key performance indicators (KPIs) relevant to retail operations. Be prepared to discuss how you have used data analytics in previous roles to improve operational efficiency and drive profitability.
✨Demonstrate Adaptability
The retail environment can change rapidly. Share examples of how you've successfully adapted to change in previous roles. Discuss your approach to managing challenges and how you can bring innovative ideas to Miele's retail operations.