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- Tasks: Service and repair a range of professional appliances in diverse commercial settings.
- Company: Join Miele, a leader in premium appliance solutions with a focus on customer satisfaction.
- Benefits: Competitive salary, potential earnings up to £50,478, and excellent benefits package.
- Why this job: Experience varied work environments and make a real impact in the service industry.
- Qualifications: Technical experience with commercial appliances and strong IT skills required.
- Other info: Opportunities for personal development and long-term career growth.
The predicted salary is between 36000 - 60000 £ per year.
You will be servicing and repairing the complete range of Professional appliances installed in a wide range of commercial applications, companies and businesses. Examples include industrial washing machines, tumble dryers and laboratory equipment washers. You may also work in medical environments, such as hospitals and CSSD environments.
As a Miele Professional Technician, no two days are the same and you will experience different working environments each day. Some out-of-area travel, occasional overnight stays and out-of-hours work may be required and we ask for flexibility around this element.
ResponsibilitiesThe purpose and responsibilities of this role include:
- Carrying out duties in line with customer requirements and Service KPI demands, including planned maintenance, fault diagnosis, repair and electrical safety testing.
- Developing and maintaining service plans for the product range, exploring new business opportunities such as service contracts and planned maintenance schedules.
- Preparation of jobs, spares returns, vehicle maintenance, software downloads or updates and essential administration, ensuring that this is factored into your daily schedule.
We are looking for a Technician to join us in the Nottingham area, so you need to be living within this area or within a reasonable distance to be considered.
What you will be asked to demonstrate- Experience in a technical role with good IT skills.
- Experience of working with commercial appliances.
- An understanding of customer service best practice.
- Self-motivated with excellent planning, organisation and communication skills.
- A sense of best practice and teamwork to ensure our customers receive a premium level of service.
- Experience with Medical CSSD equipment such as washer disinfectors and sterilizers would be of particular interest.
In addition to a strong commitment to your personal development and growth, we offer a competitive salary of £42,024 per annum with on target earnings potential of up to £50,478, alongside an excellent benefit package.
With Miele you can develop yourself, pursue your own career path, stay with us for the long term and help us reach higher levels of customer delight. We want you to feel you can join a team where we will help you reach your potential, own your career path, be respected and perform at your best.
Alongside your existing skills and experience, we’re looking for engaged team players who will collaborate, innovate and use their passion to drive an exceptional customer experience at every touchpoint.
Please apply below by sharing your CV and letting us know ‘why Miele?’ and ‘why me?’ in the covering letter section.
Field Service Technician Miele Professional - Commercial Appliances · Nottingham · employer: Miele Company Ltd
Contact Detail:
Miele Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician Miele Professional - Commercial Appliances · Nottingham ·
✨Tip Number 1
Get to know the company! Research Miele and their products, especially the commercial appliances you'll be working with. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former Miele employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for practical assessments! Since this role involves servicing and repairing appliances, brush up on your technical skills. Be ready to demonstrate your problem-solving abilities and knowledge of commercial appliances during the interview.
✨Tip Number 4
Show off your customer service skills! Miele values exceptional customer experience, so be prepared to discuss how you've gone above and beyond for customers in the past. Share specific examples that highlight your communication and teamwork skills.
We think you need these skills to ace Field Service Technician Miele Professional - Commercial Appliances · Nottingham ·
Some tips for your application 🫡
Show Your Passion for Miele: When you're writing your application, make sure to express why you want to work with Miele. We love seeing candidates who are genuinely excited about our brand and the role. Let us know what draws you to our professional appliances and how you can contribute to our mission!
Tailor Your CV: Don’t just send a generic CV! We want to see how your experience aligns with the Field Service Technician role. Highlight your technical skills, especially with commercial appliances, and any relevant customer service experience. Make it easy for us to see why you’re the perfect fit!
Craft a Compelling Cover Letter: In your cover letter, answer the questions 'why Miele?' and 'why me?'. This is your chance to shine! Share specific examples of your past experiences that relate to the job and show us how you embody the teamwork and customer service values we cherish.
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Use clear language, check for typos, and ensure your formatting is neat. A polished application shows us you care about the details, which is crucial in our line of work!
How to prepare for a job interview at Miele Company Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge about commercial appliances, especially those related to Miele. Familiarise yourself with common issues and repairs for industrial washing machines and medical equipment. This will show that you're not just interested in the role but also have a solid understanding of what it entails.
✨Show Off Your Customer Service Skills
Since customer service is key in this role, be ready to share examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond to meet customer needs, as this will demonstrate your commitment to delivering a premium level of service.
✨Flexibility is Key
Be prepared to discuss your flexibility regarding travel and out-of-hours work. Highlight any previous experiences where you adapted to changing schedules or worked in different environments. This will reassure them that you're ready for the dynamic nature of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, ongoing training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
