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- Tasks: Deliver exceptional customer service and host memorable product demonstrations in a luxury environment.
- Company: Join Miele, a brand known for quality design and innovation.
- Benefits: Competitive salary, lunch allowance, quarterly bonuses, and career progression opportunities.
- Why this job: Be part of a team that values respect, inclusivity, and personal growth.
- Qualifications: Experience in luxury sales and strong communication skills are essential.
- Other info: Exciting opportunity to work in a beautifully designed store with high-value clientele.
The predicted salary is between 22998 - 23458 £ per year.
We are looking for a Sales Consultant to join our Miele Experience Centre, on Wigmore Street, London. This position works 30 hours a week across four on a rota, including weekends. The Miele brand is synonymous with quality design and innovation, and, in our new elegantly designed store in Wigmore Street, we curate a handpicked selection of the finest luxury lifestyle appliances for our clientele to use in their homes.
Delivering memorable demonstrations, bespoke consultations and exceptional customer service, our Experience Centres forge the link between Kitchen Dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network. Miele Experience Centres are different to normal retail stores, with lower footfall but higher value customer transactions. The space is designed to host both clientele and brand partners to enjoy a luxurious and intimate environment where they can explore our collection at their own pace, ensuring a personalised experience. From the elegant interior design to the carefully curated displays, every detail has been thoughtfully considered to elevate the lifestyle experience.
In this role you will be... Reporting to the Store Manager, you will be a natural salesperson and both confident and capable when hosting clients and delivering memorable in-store demonstrations, and will bring an ability to form relationships with local businesses and high net worth individuals. Ideally we are looking for sales consultants who have previous experience in luxury clienteling or delivering bespoke solutions. Working as a team you will strive to hit sales targets for both yourself and the team.
Our customers are loyal and inquisitive; you will be required to demonstrate multiple communication styles across telephone, face to face and written. You will be confident and professional with the ability to respond effectively to quotations and queries. You will bring previous experience of working in a customer-facing role and can demonstrate credibility and confidence in what is required. Most importantly you will bring the passion and pride that matches the brand with the ability to effectively multi-task. IT literate with the ability to adapt to systems and processes and work really well as a team to achieve great results.
What can we offer you? Starting base salary of £22,998 (£28,748 FTE) rising to £23,458 (£29,323 FTE) per annum (inclusive of London Weighting) plus allowances and quarterly bonus, 30 hour working week and lunch allowance, plus an evolving pay and benefits package. We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best. Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 400 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.
Please apply and complete the screening questions. This is a permanent role. If you impress with your ability and can bring energy and commitment to the team, this could be the place for you. If you want to join us on our quest for 'Immer Besser' and further your career, apply now.
Sales Consultant in London employer: Miele Company Ltd
Contact Detail:
Miele Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in London
✨Tip Number 1
Get to know the Miele brand inside out! Familiarise yourself with their products and values. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your sales pitch! Think about how you would demonstrate a product or consult with a client. Role-playing with a friend can help you feel more confident when it comes to showcasing your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events at the Miele Experience Centre. Building relationships can give you insider info and might just land you an interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Miele team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Consultant in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Miele brand shine through. We want to see that you’re not just looking for any job, but that you genuinely care about delivering exceptional customer experiences and have a passion for luxury lifestyle products.
Tailor Your Experience: Make sure to highlight your previous experience in luxury clienteling or customer-facing roles. We’re looking for specific examples of how you’ve successfully engaged with high net worth individuals or delivered bespoke solutions, so don’t hold back!
Be Professional Yet Approachable: Your written communication should reflect the professional yet friendly atmosphere we cultivate at our Experience Centre. Use a tone that’s confident and approachable, as this will resonate well with our clientele and show us you can adapt your style to different situations.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to us quickly and allows you to complete any screening questions we’ve set up. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at Miele Company Ltd
✨Know the Miele Brand Inside Out
Before your interview, take some time to research Miele's history, values, and product range. Understanding what makes Miele synonymous with quality and innovation will help you connect with the brand during your conversation. Be ready to discuss how you can embody these values in your role as a Sales Consultant.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully closed sales or provided exceptional customer service. Think about how you can demonstrate your ability to form relationships with high net worth individuals and local businesses. This will show that you have the natural sales talent they’re looking for.
✨Practice Your Communication Styles
Since the role requires various communication styles, practice how you would engage with different types of clients. Whether it’s face-to-face, over the phone, or in writing, being adaptable is key. You might even want to role-play with a friend to get comfortable with delivering bespoke consultations and responding to queries.
✨Emphasise Teamwork and Multi-tasking
Miele values teamwork and the ability to multi-task, so be prepared to discuss how you’ve worked effectively in a team environment in the past. Share examples of how you’ve managed multiple tasks simultaneously while still achieving great results. This will highlight your capability to thrive in their unique Experience Centre setting.
