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- Tasks: Sell and advise customers on Miele appliances while promoting the brand.
- Company: Join Miele, a premium brand focused on exceptional customer experiences.
- Benefits: Earn up to £14.74 per hour, enjoy employee discounts, and receive a lunch allowance.
- Why this job: Be part of a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Previous customer-facing experience and a passion for delivering excellent service.
- Other info: Flexible part-time role with opportunities for career growth in a positive culture.
The predicted salary is between 11 - 15 £ per hour.
Are you looking for the next step in your retail career? Do you want to join a company where customer experience is a key business driver? Our Experience Centres forge the link between dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network. Miele Experience Centres are different to normal stores, with lower footfall but higher value customer transactions. We strive to provide a premium experience for every consumer, whether they are kitting out an entire new kitchen or dropping in to buy some replacement detergents for their washing machine.
In this role you will be reporting to the Store Manager, selling and advising customers in the selection and purchase of Miele appliances, with the possibility of upgrading products whilst promoting pride and passion for the Miele brand. We have a 22.5 hour a week part-time role available, working across 3 days which includes weekend and bank holiday working. We are looking for flexibility across evenings and weekends. Please indicate what days of the week you are able to work within your application.
We offer a premium experience to our customers so you will be involved in large and smaller scale events for both products and accessories. Working as a team, you will strive to hit sales targets for both yourself and the team. Our customers are loyal and inquisitive; you will be required to demonstrate multiple communication styles across telephone, face to face, and written. You'll be confident and professional with the ability to respond effectively to quotations and queries.
You will bring previous experience of working in a customer facing role and can demonstrate credibility and confidence in what is required. Most importantly, you will bring the passion and pride that matches the brand with the ability to effectively multi-task. You should be IT literate with the ability to adapt to systems and processes and work really well as a team to achieve great results.
What can we offer you? We offer up to £14.74 per hour plus an evolving pay and benefits package. We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best. Benefits include:
- Lunch allowance each day you work
- Up to 50% employee discount
- Performance based bonus
Miele has a respectful, positive, and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 400 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation. If you impress with your ability and can bring energy and commitment to the team, this could be the place for you. If you want to join us on our quest for "Immer Besser" and further your career, apply now.
Part Time Sales Consultant in London employer: Miele Company Ltd
Contact Detail:
Miele Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Consultant in London
✨Tip Number 1
Get to know the Miele brand inside out! Familiarise yourself with their products and values. This way, when you chat with potential employers or during interviews, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to retail. Building relationships can give you insider info about the company culture and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with customers face-to-face and over the phone, role-play different scenarios with friends or family. This will help you feel more confident and prepared to tackle any questions or challenges during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Miele team. Don’t forget to highlight your flexibility and availability in your application – it’s a big plus for part-time roles!
We think you need these skills to ace Part Time Sales Consultant in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Miele brand shine through. We want to see that you’re not just looking for any job, but that you genuinely care about providing a premium experience for our customers.
Be Specific About Your Availability: Since we need flexibility across evenings and weekends, make sure to clearly state which days you can work in your application. This helps us understand how you fit into our team schedule right from the start.
Highlight Customer Experience Skills: We’re all about customer experience, so be sure to showcase any previous roles where you’ve excelled in a customer-facing position. Share specific examples of how you’ve handled queries or provided exceptional service.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Miele Company Ltd
✨Know the Brand Inside Out
Before your interview, make sure you research Miele thoroughly. Understand their products, values, and what sets them apart in the market. This knowledge will not only impress your interviewers but also help you demonstrate your passion for the brand.
✨Showcase Your Customer Service Skills
Since this role is all about providing a premium customer experience, be ready to share specific examples from your past roles where you excelled in customer service. Highlight situations where you went above and beyond to meet customer needs or resolve issues.
✨Flexibility is Key
The job requires flexibility with working hours, including weekends and bank holidays. Be prepared to discuss your availability openly during the interview. Showing that you’re adaptable and willing to work when needed will make you a more attractive candidate.
✨Practice Your Communication Styles
Given the need for various communication styles, practice how you would engage with customers in different scenarios. Whether it’s face-to-face, over the phone, or in writing, being able to switch your approach based on the situation will demonstrate your versatility and professionalism.