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For Companies At a Glance
- Tasks: Diagnose and solve appliance issues in customers' homes, ensuring top-notch service.
- Company: Join a leading brand known for its commitment to excellence and community spirit.
- Benefits: Competitive salary, performance bonuses, wellness schemes, and generous holiday allowance.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction every day.
- Qualifications: Technical experience preferred, but full training provided for passionate team players.
- Other info: Opportunities for personal development and career growth in a supportive environment.
The predicted salary is between 40000 - 48000 £ per year.
Domestic Premium Appliance Field Engineer
Bromley - Your location must be within or very close to the area listed. We are looking for technicians located in: BR, CR, DA postcodes.
About the role
Working independently, we give you the tools to succeed. We build a community around you to share your practices and feel part of something special, inspiring results as a team with a family feel, and redefining excellence every day. Our Domestic Field Service teams work creatively to service our customers in their homes, bringing a new challenge every day as you diagnose and solve the issues that arise. You could be servicing any of our world-class products to sustain their life and support our sustainability promise. As one of our brand ambassadors, you will be encouraged and rewarded to promote our care product and appliances. We have a reward platform where you can earn points to exchange for personal gift cards or products.
About you
Ideally, you will have worked in an Appliance engineer or Appliance technician role; however, if you bring technical experience from any industry, what would be advantageous is if it was gained in the electronics, white goods, electrical or gas industry. We are flexible on your background and can offer full training on our appliances. In turn, we will support your training to achieve great results in line with our “Immer Besser” philosophy. Alongside your existing skills and experience, we’re looking for engaged team players who will collaborate, innovate and use their passion to drive an exceptional customer experience at every touchpoint. A gas qualification and experience would be highly desirable but not essential.
What to expect from us
- In addition to a strong commitment to your personal development and growth, we can offer you on-target earnings of up to £47,508 (inclusive of London Weighting), along with a comprehensive benefits package:
- Starting salary of £40,721 (inclusive of London Weighting) which increases incrementally as you gain skills.
- Potential to rise within the first 8 months.
- A daily lunch allowance included in salary.
- Performance-related bonus scheme.
- Commission for introducing our customers to products, accessories and care collection.
- Optional private use of Company Vehicle subject to relevant HMRC rates.
- 25 days holiday, plus bank holidays.
- Contributory pension scheme.
- Internal recognition with the ability to earn points.
- Wellness and employee support schemes.
- Life assurance @ 4 x Salary if enrolled in pension scheme.
- Income protection scheme.
- Excellent training and support network.
- Active personal development plan and opportunities to further your career.
- Medicash Scheme – money back towards the cost of healthcare and wellness.
- Inspired Performance - reward and recognition portal.
- Eye-care voucher Scheme.
- Substantial discount on all company products.
If you’re the best at what you do, we want to hear from you. If you can bring energy and pride in your work to the team, this could be the place for you.
Please apply below by sharing your CV, answering the screening questions and let us know ‘why Miele?’ and ‘why me?’ in the covering letter section. This role closes for applications Friday 6th February. Please note we may close the application sooner so advise submitting applications as soon as possible.
Field Service Technician (Bromley) employer: Miele Company Ltd
Contact Detail:
Miele Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician (Bromley)
✨Tip Number 1
Get to know the company inside out! Research their values, products, and culture. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s showtime.
✨Tip Number 3
Don’t forget to ask questions! Interviews are a two-way street. Show your interest by asking about team dynamics, training opportunities, or what success looks like in the role. It’ll make you stand out as an engaged candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. So, don’t hold back!
We think you need these skills to ace Field Service Technician (Bromley)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about being a Field Service Technician and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience, especially in the electronics or appliance sectors, and don’t forget to mention any technical skills that could set you apart!
Answer the Screening Questions Thoughtfully: Take your time with the screening questions. This is your chance to show us who you are beyond your CV. Be honest and specific about your experiences and what makes you a great fit for our team.
Craft a Compelling Cover Letter: In your cover letter, answer 'why Miele?' and 'why me?'. This is your opportunity to connect your personal values with our company ethos. Make it personal and engaging – we want to get to know you!
How to prepare for a job interview at Miele Company Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to appliances, electronics, and any relevant experience you have. Be ready to discuss how your background can translate into the role of a Field Service Technician.
✨Show Your Team Spirit
This company values collaboration and community. Prepare examples of how you've worked effectively in a team before, and be ready to share how you can contribute to their family feel while driving exceptional customer experiences.
✨Emphasise Your Problem-Solving Skills
As a technician, you'll face various challenges daily. Think of specific instances where you've diagnosed and solved problems in previous roles. Highlight your creative approach to troubleshooting and how it led to successful outcomes.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training process, the company culture, or how they support personal development. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
