At a Glance
- Tasks: Join our team as a Field Service Technician, solving challenges with premium kitchen appliances daily.
- Company: Miele is a world leader in premium domestic and commercial appliances, committed to quality and customer experience.
- Benefits: Enjoy a competitive salary, performance bonuses, wellness schemes, and substantial discounts on products.
- Other info: Applications close on August 24th; don't miss your chance to join our evolving team!
- Why this job: Be part of an award-winning service team that values innovation, collaboration, and personal growth.
- Qualifications: Technical experience in electronics or white goods is preferred, but full training is provided.
The predicted salary is between 30000 - 48000 £ per year.
Field Service Technician - Premium Kitchen Appliances
South East(SW2,4,8,9,11,12,13-20, SE1,11,5,24,27,19 CR4, SM4, KT2,3, TW9,10) your location must be within or very close to the postcode areas listed.
Miele Service team are an award-winning service delivery function, supporting the needs of our domestic customers in their homes. We hirethe best technicians to join our field service community bringing experience from the white good sector.
We strive to make our workplace and culture as future proof as our world-renowned products. Come and join a team that has been evolving since 1899 and help us to continue achieving our philosophy of being ‘Immer Besser’.
Miele is a world leader in the production of premium domestic and commercial appliances. At Miele, we take immense pride, not only in the quality of our appliances, but all aspects of customer experience.
About the role
Working independently, we give you the tools to succeed. We build a community around you to share your practices and feel part of something special, inspiring results as a team with afamily feel,and redefining excellence every day.
Our Domestic Field Service teams work creatively to service our customers in their homes, bringing a new challenge every day as you diagnose and solve the issues that arise. You could be servicing any of our world class products to sustain their life and support our sustainability promise.
As one of our brand ambassadors, you will be encouraged and rewarded to promote our care product and appliances. we have a reward platform where you can earn points to exchange for personal gift cards or products.
About you
Ideally you will have worked in an Appliance engineer or Appliance technician role however, if youbring technical experience from any industry, what would beadvantageous isif it was gained in the electronics, white goods, electrical or gas industry. We are flexible on you background and can offer full training on our appliances.In turn we will support your training to achieve great results in line with our “Immer Besser” philosophy.
Alongside your existing skills and experience, we’re looking for engaged team players who will collaborate, innovate and use their passion to drive an exceptional customer experience at every touchpoint.
What to expect from us:
In addition to a strong commitment to your personal development and growth, we can offer you on target earnings of up to £45,600, along with a comprehensive benefits package:
• Starting salary of £37,210 which increases incrementally.
• Potential to rise within the first 8 months.
• Daily Lunch Allowance included in salary.
• London weighting - This will only apply if you are living within the M25 and will slightly affect the salary listed above if you are not.
• Performance related bonus scheme.
• Commission for introducing our customers to products, accessories and care collection.
• Optional private use of Company Vehicle subject to relevant HMRC rates.
• 25 days holiday, plus bank holidays.
• Contributory pension scheme.
• Internal recognition with the ability to earn points.
• Wellness and employee support schemes.
• Life assurance @ 4 x Salary if enrolled in pension scheme.
• Income protection scheme.
• Excellent training and support network.
• Active personal development plan and opportunities to further your career.
• Medicash Scheme – money back towards the cost of healthcare and wellness.
• Inspired Performance - reward and recognition portal.
• Eye-care voucher Scheme.
• Substantial discount on all company products.
If you’re the best at what you do, we want to hear from you. If you can bring energy and pride in your work to the team, this could be the place for you.
Please apply below by sharing your CV, answering the screening questionsand let us know ‘why Miele?’ and ‘why me?’ in the covering letter section.
Applications close August 24th - please note applications will not be accepted after this date.
#J-18808-LjbffrField Service Technician in Richmond employer: Miele Company Ltd
Miele is an exceptional employer, renowned for its commitment to employee development and a supportive work culture that fosters collaboration and innovation. As a Field Service Technician, you will enjoy competitive earnings, a comprehensive benefits package, and the opportunity to work with world-class products in a dynamic environment that values your contributions and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician in Richmond
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service Technician in Richmond
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Miele Company Ltd's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Miele Company Ltd. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Miele Company Ltd
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Miele Company Ltd.