At a Glance
- Tasks: Guide customers in selecting appliances and enhance their experience through consultations.
- Company: Join Miele, a family-owned company with over 125 years of excellence.
- Benefits: Competitive salary, bonuses, discounts on products, gym membership, and health plans.
- Other info: Flexible working hours and a commitment to an inclusive workplace.
- Why this job: Be part of a team that inspires customers and makes a real impact.
- Qualifications: Experience in sales, strong communication skills, and a team-focused mindset.
The predicted salary is between 26091 - 26091 £ per year.
Based at our headquarters in Abingdon, Oxfordshire, you will join our inbound sales team where we focus on inspiring and delighting our customers. We continue to evolve our workplace and culture in line with our world-renowned products. Join a business that has been shaping excellence since 1899 and help us live our philosophy of ‘Immer Besser’ every day.
Your Responsibilities- You will guide customers through detailed consultations to support their appliance selection and purchase.
- Through understanding customer needs, you recommend suitable products and solutions that support long-term use.
- By identifying opportunities, you promote upgraded products and accessories to enhance the customer experience.
- With a strong focus on service, you deliver a high-quality and engaging customer experience across every interaction.
- As part of the sales team, you contribute to achieving individual and team sales targets through proactive engagement.
- Across multiple channels including telephone and email, you communicate confidently and respond to customer queries and quotations professionally.
- Proven experience in a customer-facing sales role with the ability to build rapport and trust.
- Strong communication skills with confidence engaging customers across telephone and written channels.
- Ability to manage multiple tasks effectively while maintaining attention to detail.
- Good IT skills with the ability to learn and adapt to new systems and processes.
- A team-focused approach with a strong sense of accountability for achieving results.
- We have an opportunity for a full-time position, working a minimum of 37.5 hours per week across 5 days.
- Additionally, we have a part-time position available working 26 hours per week with flexibility on the number of days.
- Saturday working on a rota basis (typically 1 in 3) with a day off in lieu.
- Flexibility required to meet business needs.
- Working hours typically between 08:00–18:00 Monday to Friday and 09:00–16:00 Saturday.
- Salary of up to £26,091 for full-time hours, plus a competitive benefits package.
- Quarterly and annual bonus scheme.
- Discounts on Miele products for you, your family and friends.
- Discounted gym membership and subsidised onsite café.
- Health cash plan and free eye tests.
- Additional benefits including financial advice and recognition schemes.
Our positions are permanent roles based in Abingdon. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can succeed.
For more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations.
Sales Consultant employer: Miele Australia Pty
Miele is an exceptional employer, offering a vibrant work culture in Abingdon that prioritises employee well-being and growth. With a competitive salary, comprehensive benefits, and a commitment to inclusivity, we empower our Sales Consultants to thrive while delivering outstanding customer experiences. Join us in our mission of 'Immer Besser' and be part of a family-owned company that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Miele and its products. This will not only help you understand their values but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous sales experiences and how they relate to the role. Think about specific examples where you’ve delighted customers or hit targets – this is your chance to shine!
✨Tip Number 3
Show off your communication skills! Whether it’s through a phone call or face-to-face, make sure you’re engaging and confident. Remember, you’re not just selling products; you’re building relationships with customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining the Miele family!
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Sales Consultant role. Highlight your customer-facing experience and any sales achievements to grab our attention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about sales and how you can contribute to our team. Keep it engaging and personal – we want to get to know you!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application showcases your strong communication skills. Be clear, concise, and professional in your writing.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our company culture!
How to prepare for a job interview at Miele Australia Pty
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by the company. Understanding their range will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Practice Active Listening
During the interview, show that you can listen actively. This means not just hearing the questions but also responding thoughtfully. It’s a great way to build rapport and show that you value the interviewer’s input.
✨Showcase Your Sales Skills
Be prepared to discuss specific examples from your past experiences where you successfully engaged customers and met sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, sales targets, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
