At a Glance
- Tasks: Lead and inspire a team of service managers and technicians to deliver exceptional customer experiences.
- Company: Join Miele, a premium brand known for quality and innovation in domestic appliances.
- Benefits: Competitive salary, travel opportunities, and a chance to shape service delivery.
- Other info: Opportunity to work in a culture of inclusion and collaboration.
- Why this job: Make a real impact on customer satisfaction and drive profitable growth in a dynamic environment.
- Qualifications: Leadership experience and a passion for customer service excellence.
The predicted salary is between 60000 - 80000 Β£ per year.
Miele is seeking a Head of Domestic Field Service to lead our UK and Ireland field service operations, reporting to the Director of Service. The role oversees seven Regional Service Managers, around 100 technicians and our Technical Repair Centre, with a focus on exceptional customer experience and profitable growth. Based in Abingdon with regular travel to Reading, you will shape a culture of inclusion, transform service delivery, and partner with stakeholders to sustain premium brand.
Head of Field Service - UK & Ireland employer: Miele Australia Pty
Miele Australia Pty is an exceptional employer, offering a dynamic work culture that encourages collaboration and innovation in the heart of Abingdon, UK. Employees benefit from comprehensive growth opportunities and a supportive environment that values creativity and strategic thinking, making it an ideal place for those looking to make a meaningful impact in the premium outdoor cooking market.