At a Glance
- Tasks: Guide customers through consultations and create memorable in-store experiences.
- Company: Join a premium retail brand with a rich history of excellence since 1899.
- Benefits: Competitive salary, bonuses, discounts, and health perks.
- Other info: Flexible part-time hours with opportunities for personal growth.
- Why this job: Be part of a team that inspires customers with luxury lifestyle appliances.
- Qualifications: Retail sales experience and strong communication skills required.
The predicted salary is between 27800 - 27800 £ per year.
Based in our Solihull Experience Centre, you will join a premium retail environment where we focus on inspiring and delighting our customers through exceptional service and memorable experiences. Our beautifully designed space showcases a curated collection of luxury lifestyle appliances, offering a personalised and intimate setting for both consumers and partners. We continue to evolve our workplace and culture in line with our world-renowned products. Join a business that has been shaping excellence since 1899 and help us live our philosophy of ‘Immer Besser’ every day.
Your Responsibilities
- You will guide customers through detailed consultations, managing the full journey from initial enquiry through to purchase and post-sale support.
- Through a strong understanding of customer needs, you recommend tailored appliance solutions that enhance their lifestyle and home environment.
- With a focus on creating memorable in-store experiences, you use hands-on demonstrations and storytelling to build strong emotional connections with customers.
- As part of the Experience Centre team, you will contribute to events that drive engagement, footfall, and sales while maintaining exceptional retail standards.
- With attention to detail, you ensure showroom standards remain exceptional, with appliances immaculately presented, fully operational, and supported with accurate information.
What we are looking for
- Proven experience in a retail sales role with a strong track record of achieving targets and delivering measurable results.
- Confident consultative selling approach with the ability to adapt to different customer needs and manage the full sales cycle.
- Experience delivering product demonstrations that engage and inspire customers.
- Passion for food, cooking, and premium home appliances, with the ability to create memorable and personalised experiences.
- Strong communication and relationship-building skills, with confidence engaging high-end clientele across multiple touchpoints.
- A team-focused mindset with flexibility, adaptability, and a proactive approach to supporting business needs.
Working Hours
- This is a part-time, permanent position working 20 hours per week across three days, one day is a permanent Saturday.
- Flexibility is required to meet the needs of the business which will include evening and weekend work.
Benefits
- Starting salary of £13.38, plus a competitive benefits package.
- Quarterly and yearly bonus scheme of up to two months’ salary.
- Discounts on Miele products for you, your family and friends.
- Discounted gym membership and lunch allowance.
- Health cash plan and free eye tests.
- Additional benefits including financial advice and recognition schemes.
This role is based in our Solihull Experience Centre, Touchwood Shopping Centre. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can succeed.
Sales Consultant in Solihull employer: Miele AG
Join our Solihull Experience Centre, where we pride ourselves on creating a premium retail environment that inspires and delights customers through exceptional service. With a focus on employee growth and a culture of excellence, we offer competitive benefits, including a generous bonus scheme and discounts on luxury products, all within a beautifully designed space that fosters creativity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant in Solihull
✨Tip Number 1
Get to know the company before your interview! Research their products and values, especially their commitment to exceptional service. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your consultative selling skills! Think about how you would guide a customer through their journey in the Experience Centre. Role-play with a friend or family member to get comfortable with product demonstrations and storytelling.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider knowledge and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission of ‘Immer Besser’ every day.
We think you need these skills to ace Sales Consultant in Solihull
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Consultant role. Highlight your retail experience and any specific achievements that align with the job description. We want to see how you can bring your unique flair to our team!
Show Your Passion:Let your love for food, cooking, and premium home appliances shine through in your application. Share any relevant experiences or stories that demonstrate your enthusiasm. We’re all about creating memorable experiences, so show us what inspires you!
Be Personable:Since this role involves engaging with high-end clientele, make sure your written communication reflects your strong relationship-building skills. Use a friendly tone and be approachable in your writing. We want to know you can connect with our customers just as well on paper!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Miele AG
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with the luxury lifestyle appliances the company offers. Understand their features, benefits, and how they enhance customers' lives. This knowledge will help you demonstrate your passion for the products and show that you can provide tailored solutions during consultations.
✨Practice Your Consultative Selling Skills
Since the role requires a confident consultative selling approach, practice how you would engage with different types of customers. Role-play scenarios where you adapt your pitch based on customer needs, ensuring you can manage the full sales cycle effectively. This will showcase your ability to connect and build relationships.
✨Prepare for Product Demonstrations
Think about how you would conduct engaging product demonstrations that inspire customers. Prepare a few examples of how you could use storytelling to create emotional connections. This will highlight your creativity and ability to create memorable experiences in-store.
✨Show Your Team Spirit
The company values a team-focused mindset, so be ready to discuss how you’ve collaborated with others in previous roles. Share specific examples of how you’ve supported business needs and contributed to team success. This will demonstrate your adaptability and proactive approach, which are key for this position.
