At a Glance
- Tasks: Guide customers through consultations and create memorable in-store experiences.
- Company: Join a premium retail brand with a rich history of excellence since 1899.
- Benefits: Competitive salary, bonuses, discounts, and health perks.
- Other info: Flexible part-time hours with opportunities for growth in an inclusive environment.
- Why this job: Be part of a team that inspires customers with luxury lifestyle appliances.
- Qualifications: Retail sales experience and strong communication skills required.
The predicted salary is between 27800 - 27800 £ per year.
Based in our Solihull Experience Centre, you will join a premium retail environment where we focus on inspiring and delighting our customers through exceptional service and memorable experiences. Our beautifully designed space showcases a curated collection of luxury lifestyle appliances, offering a personalised and intimate setting for both consumers and partners. We continue to evolve our workplace and culture in line with our world-renowned products. Join a business that has been shaping excellence since 1899 and help us live our philosophy of ‘Immer Besser’ every day.
Your Responsibilities
- You will guide customers through detailed consultations, managing the full journey from initial enquiry through to purchase and post-sale support.
- Through a strong understanding of customer needs, you recommend tailored appliance solutions that enhance their lifestyle and home environment.
- With a focus on creating memorable in-store experiences, you use hands-on demonstrations and storytelling to build strong emotional connections with customers.
- As part of the Experience Centre team, you will contribute to events that drive engagement, footfall, and sales while maintaining exceptional retail standards.
- With attention to detail, you ensure showroom standards remain exceptional, with appliances immaculately presented, fully operational, and supported with accurate information.
What we are looking for
- Proven experience in a retail sales role with a strong track record of achieving targets and delivering measurable results.
- Confident consultative selling approach with the ability to adapt to different customer needs and manage the full sales cycle.
- Experience delivering product demonstrations that engage and inspire customers.
- Passion for food, cooking, and premium home appliances, with the ability to create memorable and personalised experiences.
- Strong communication and relationship-building skills, with confidence engaging high-end clientele across multiple touchpoints.
- A team-focused mindset with flexibility, adaptability, and a proactive approach to supporting business needs.
Working Hours
- This is a part-time, permanent position working 20 hours per week across three days, one day is a permanent Saturday.
- Flexibility is required to meet the needs of the business which will include evening and weekend work.
Benefits
- Starting salary of £13.38, plus a competitive benefits package.
- Quarterly and yearly bonus scheme of up to two months’ salary.
- Discounts on Miele products for you, your family and friends.
- Discounted gym membership and lunch allowance.
- Health cash plan and free eye tests.
- Additional benefits including financial advice and recognition schemes.
This role is based in our Solihull Experience Centre, Touchwood Shopping Centre. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can succeed.
Sales Consultant employer: Miele AG
Join our Solihull Experience Centre, where we pride ourselves on creating a premium retail environment that inspires and delights customers through exceptional service. As a Sales Consultant, you will benefit from a competitive salary, generous bonuses, and a supportive work culture that values personal growth and inclusivity. With opportunities for professional development and a focus on delivering memorable experiences, this is an excellent place to build a rewarding career in luxury retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely connects with their mission.
✨Tip Number 2
Practice your consultative selling skills! Role-play with a friend or family member to get comfortable with guiding customers through their journey. The more you practice, the more natural it will feel when you're engaging with real customers.
✨Tip Number 3
Show off your passion for premium home appliances! Share personal stories about how you've used similar products or how they’ve enhanced your lifestyle. This will help you connect with the team and demonstrate your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at the Solihull Experience Centre.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your retail sales experience and how it aligns with the role. We want to see how your skills can help us create those memorable customer experiences!
Show Your Passion:Let your love for food, cooking, and premium home appliances shine through in your application. We’re looking for someone who can inspire our customers, so share any relevant experiences that showcase your enthusiasm!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and skills are easy to spot. Remember, we want to know how you can contribute to our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Miele AG
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with the luxury lifestyle appliances the company offers. Understand their features, benefits, and how they can enhance a customer's home environment. This knowledge will help you demonstrate your passion for the products and show that you can provide tailored solutions during customer consultations.
✨Practice Your Consultative Selling Skills
Since the role requires a confident consultative selling approach, practice how you would engage with different types of customers. Role-play scenarios where you adapt your pitch based on their needs. This will not only boost your confidence but also prepare you to manage the full sales cycle effectively.
✨Showcase Your Storytelling Ability
In your interview, be ready to share examples of how you've used storytelling in past roles to create memorable experiences for customers. Think about specific instances where you engaged clients through product demonstrations or personal anecdotes that made an impact. This will highlight your ability to build emotional connections.
✨Emphasise Teamwork and Flexibility
The company values a team-focused mindset, so be prepared to discuss how you’ve collaborated with colleagues in previous roles. Share examples of how you’ve adapted to changing business needs, especially in a retail environment. This will show that you’re proactive and ready to support the team’s goals.
