At a Glance
- Tasks: Diagnose and solve appliance issues in customers' homes, ensuring top-notch service.
- Company: Join Miele, a leader in premium appliances with a legacy of excellence since 1899.
- Benefits: Competitive salary, performance bonuses, wellness schemes, and generous holiday allowance.
- Other info: Flexible working hours and opportunities for career advancement.
- Why this job: Be part of a supportive community that values innovation and personal growth.
- Qualifications: Technical experience preferred; training provided for the right candidates.
The predicted salary is between 37569 - 45281 £ per year.
Please note, this is a Talent Pool and not a live vacancy. You are registering your interest in Field Service Technician opportunities in the London area.
Opportunities will be full-time (40 hours per week) with the option to work this across 4 or 5 days a week. The Miele Service team is an award-winning service delivery function, supporting the needs of our domestic customers directly in their homes. We hire the best technicians from the white goods sector to join our field service community. Our team is built on a legacy of excellence and innovation that dates back to 1899. We are proud to offer a workplace and culture that is as future proof as our world-renowned products. At Miele, we don't just build appliances - we build careers. Join us in living our philosophy of being 'Immer Besser' - Forever Better.
About the role
Working independently, we give you the tools to succeed. We build a community around you to share your practices and feel part of something special, inspiring results as a team with a family feel, and redefining excellence every day. Our Domestic Field Service teams work creatively to service our customers in their homes, bringing a new challenge every day as you diagnose and solve the issues that arise. You could be servicing any of our world class products to sustain their life and support our sustainability promise. As one of our brand ambassadors, you will be encouraged and rewarded to promote our care product and appliances. We have a reward platform where you can earn points to exchange for personal gift cards or products.
About you
Ideally you will have worked in an Appliance engineer or Appliance technician role however, if you bring technical experience from any industry, what would be advantageous is if it was gained in the electronics, white goods, electrical or gas industry. We are flexible on your background and can offer full training on our appliances. In turn we will support your training to achieve great results in line with our 'Immer Besser' philosophy. Alongside your existing skills and experience, we're looking for engaged team players who will collaborate, innovate and use their passion to drive an exceptional customer experience at every touchpoint. A gas qualification and experience would be highly desirable but not essential.
What to expect from us:
- In addition to a strong commitment to your personal development and growth, we can offer you on target earnings of up to £45,281 (£47,508 inc. London Weighting if based within M25), along with a comprehensive benefits package:
- Starting salary of £37,569 (£40,721 inc. London Weighting if based within M25) which increases incrementally as you gain skills.
- Potential to rise within the first 8 months.
- A daily lunch allowance included in salary.
- Performance related bonus scheme.
- Commission for introducing our customers to products, accessories and care collection.
- Optional private use of Company Vehicle subject to relevant HMRC rates.
- 25 days holiday, plus bank holidays.
- Contributory pension scheme.
- Internal recognition with the ability to earn points.
- Wellness and employee support schemes.
- Life assurance @ 4 x Salary if enrolled in pension scheme.
- Income protection scheme.
- Excellent training and support network.
- Active personal development plan and opportunities to further your career.
- Medicash Scheme - money back towards the cost of healthcare and wellness.
- Inspired Performance - reward and recognition portal.
- Eye-care voucher Scheme.
- Substantial discount on all company products.
If you're the best at what you do, we want to hear from you. If you can bring energy and pride in your work to the team, this could be the place for you. Please apply below by sharing your CV, answering the screening questions and make sure to let us know of your location.
Please note this is a talent pool only. Should you be identified as suitable for an opportunity we will be in touch. Equally you can set up job alerts on your Miele account for any opportunities.
Premium Appliance Field Engineer – London employer: Miele AG
Miele is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture that fosters collaboration and innovation. With competitive salaries, comprehensive benefits, and a strong commitment to personal development, Miele empowers its Field Service Technicians to excel in their roles while enjoying a fulfilling career in the heart of London. Join us to be part of a legacy of excellence and contribute to our mission of being 'Immer Besser' - Forever Better.
StudySmarter Expert Advice🤫
We think this is how you could land Premium Appliance Field Engineer – London
✨Tip Number 1
Network like a pro! Reach out to folks in the appliance and engineering sectors on LinkedIn. Join relevant groups and engage in discussions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on freelance gigs related to appliance repair. This not only boosts your skills but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by practising common questions specific to field service roles. Think about how you’d handle customer interactions and technical challenges. We want to see your problem-solving skills shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can set up job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Premium Appliance Field Engineer – London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about the opportunity to work with premium appliances and deliver top-notch service to our customers.
Tailor Your CV:Make sure your CV is tailored to highlight relevant experience, especially if you've worked in the appliance or technical field. We love seeing how your background aligns with our values and the skills we need!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure to answer any screening questions directly and provide all necessary information without fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for any upcoming opportunities in our talent pool.
How to prepare for a job interview at Miele AG
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to appliances, especially if you've worked in the electronics or white goods sector. Familiarise yourself with Miele's products and their unique features, as this will show your genuine interest and help you stand out.
✨Show Your Problem-Solving Skills
Prepare to discuss specific examples of how you've diagnosed and solved issues in previous roles. Think about challenges you've faced and how you approached them, as this aligns perfectly with the role's focus on servicing customers' needs creatively.
✨Emphasise Teamwork
Miele values collaboration, so be ready to share experiences where you've worked effectively in a team. Highlight how you contributed to group success and how you can bring that same energy to their field service community.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and how they embody the 'Immer Besser' philosophy. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
