Head of Field Service – UK & Ireland

Head of Field Service – UK & Ireland

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead field service operations and manage a team of regional managers and technicians.
  • Company: Miele, a premium home appliance brand known for quality and innovation.
  • Benefits: Competitive salary, leadership opportunities, and a chance to shape customer experiences.
  • Other info: Join a dynamic team focused on continuous improvement and high performance.
  • Why this job: Drive excellence in service and make a real impact on customer satisfaction.
  • Qualifications: Proven leadership experience and a passion for operational excellence.

The predicted salary is between 60000 - 80000 Β£ per year.

Miele, a premium home appliance brand, seeks a Head of Field Service to lead the UK and Ireland field service operations, including seven regional managers and around 100 technicians. The role combines strategic oversight with hands-on leadership to ensure exceptional customer experiences and operational excellence across the network.

The successful candidate will establish a high-performance culture, advance continuous improvement, and partner with leadership to align service with business.

Head of Field Service – UK & Ireland employer: Miele AG

Miele is an exceptional employer that fosters a culture of continuous improvement and innovation, perfectly aligning with our 'Immer Besser' philosophy. Located in Abingdon, we offer a hybrid work environment, competitive salary, and a comprehensive benefits package, including extensive discounts on our premium products and a commitment to employee well-being through health plans and gym memberships. Join us to be part of a team that values collaboration, creativity, and personal growth while delivering outstanding customer experiences.

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Contact Details:

Miele AG Recruitment Team

We think you need these skills to ace Head of Field Service – UK & Ireland

Leadership Skills
Strategic Oversight
Customer Experience Management
Operational Excellence
Team Management
Continuous Improvement
Performance Culture Development