At a Glance
- Tasks: Provide frontline support and guide students to specialist services across campuses.
- Company: UWE Bristol, a vibrant university with a focus on student experience.
- Benefits: Flexible hours, hybrid working options, and a supportive team environment.
- Other info: Permanent part-time role with opportunities for personal growth.
- Why this job: Make a difference in students' lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 11.7 - 14.3 £ per hour.
UWE Bristol’s Information Point team is seeking a part-time Information Assistant to provide frontline support across campuses, mainly Frenchay.
You’ll handle inquiries in person, by phone, and email, guiding students to specialist services and coordinating appointments.
You’ll contribute to a welcoming, responsive service while maintaining confidentiality and professionalism.
The role is 22.5 hours per week on a permanent basis, with hybrid working options.
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Student Information Point Advisor - Part-Time employer: Midwifery at the University
UWE Bristol is an exceptional employer, offering a dynamic work environment at the vibrant Frenchay Campus. With a strong focus on employee development within higher education, we foster a collaborative culture that values confidentiality and relationship-building. Our commitment to hybrid working ensures flexibility, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Midwifery at the University Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Information Point Advisor - Part-Time
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Midwifery at the University and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Midwifery at the University and let us see your personality shine through!
We think you need these skills to ace Student Information Point Advisor - Part-Time
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Midwifery at the University.
Get Familiar with Our Brand:Before applying, take some time to learn about Midwifery at the University and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Midwifery at the University
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Midwifery at the University.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Midwifery at the University will surely appreciate.
