Health & Safety Quality Manager (Permanent) in Diss, Norfolk

Our partners are world leading brands including Samsung, LG, Philips and Panasonic to name a few and they demand effective marketing that delivers results through sales. As one of the leading AV/IT distribution Companies in the UK, we offer a range of exciting career paths in Sales, Business Management, Finance, Marketing and Logistics to name but a few.

We are looking for an experienced Health & Safety professional to step into a pivotal role shaping the future of Health, Safety and Quality across our UK & Ireland Group companies. As our Health, Safety and Quality Manager (UK&I), you’ll own the audit and requirements, lead a team with H&S designated within their role, champion best practice, and guide the Group at every level — from the Board to frontline teams. You’ll own and evolve our ISO 9001:2015 quality management system ahead of 2026 recertification, drive continuous improvement through scalable, compliant procedures, and ensure consistency and confidence in everything we deliver.

Health and Safety

• Act as the Responsible Person for all Health and Safety matters across the UK & Ireland Group of companies, ensuring compliance with current legislation and recognised best practice.
• Set the strategic direction for effective Health and Safety management and workplace wellbeing programmes, including mental health first aid initiatives.
• Review, develop, and maintain all Health, Safety, and Wellbeing policies, ensuring consistent implementation across the organisation.
• Monitor, assess, and respond to existing, new, and forthcoming Health and Safety legislation, ensuring the Group has robust systems and procedures in place to meet all legal and compliance requirements.
• Ensure robust risk assessment processes and incident reporting and investigation systems are in place and consistently followed across the organisation.
• Conduct Health and Safety inspections of all UK sites at least twice annually.
• Ensure Fire Risk Assessments for all UK sites are regularly reviewed and updated.
• Ensure due diligence for any potential UK acquisitions includes a comprehensive Health and Safety audit, and that post-acquisition entities align with the Group Health and Safety policy within three months.
• Report to the UK Management Team on Health and Safety matters on a bi-annual basis.

Quality Leadership and Governance

• Provide senior leadership and strategic direction for Quality Management across the organisation.
• Act as Executive Owner and Management Representative for the ISO 9001:2015 Quality Management System.
• Maintain full ownership of the QMS, ensuring policies, procedures, and documented information remain current, effective, and consistently applied.
• Lead the internal audit programme, ensuring it is risk based and drives measurable improvement.

Continuous Improvement & Performance

• Drive continuous improvement initiatives using audit findings, KPIs, customer feedback, and performance data.

Leadership, Training & Reporting

• Work closely with the Board, Executive Team, and senior managers to embed quality governance into decision making.
• Lead Management Review processes and report on quality performance, risks, and improvement activity.

Qualifications

• NEBOSH or IOSH qualification in Health & Safety.
• Experience and working knowledge of Quality Management Systems preferably ISO9002-2015.
• Good working knowledge of Microsoft 365 applications, particularly Word and Excel.
• Experience in managing Health, Safety and Quality across a multi-site organisation.

Benefits

• Contributory Pension Scheme
• Private Health Care
• Permanent Health Scheme
• Life Cover
• Paid Sickness Leave
• Discounts from Local Businesses (dependant on location)
• Employee Assistance Programme (EAP)
• Reduced Gym Membership (dependant on location)
• Cycle to Work Scheme
• Free Car Parking